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Beck & Masten Buick GMC South

Houston, TX

4.5
2,561 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,561 reviews

February 19, 2022

Beck and Masten is top notch Sharlene is amazing and worked hard to earn my business and will do the same for you More

by RICKCOLE1969
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Qureshi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharlene, Frank Nolden
Feb 22, 2022 -

Beck & Masten Buick GMC South responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

February 18, 2022

It took to long to get my oil changed. The first time I got my oil changed there it took three hours. My fault, I did not make a appointment. But still, three hours? Yesterday my appointme More

by Dave_lacour
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jacqueline
Feb 25, 2022 -

Beck & Masten Buick GMC South responded

Dave, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

February 18, 2022

A pleasure working with Frany the service writer keeps up with the service on my truck Plus it's a clean atmosphere More

by TDSPEARS06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2022 -

Beck & Masten Buick GMC South responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

February 17, 2022

Great dealership and welcoming staff. Will definitely come back to purchase another vechicle.Thank y’all!! More

by albertg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben and Antonio
Feb 18, 2022 -

Beck & Masten Buick GMC South responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

February 16, 2022

Excelente great will return great people they open early thas good will return for the next oil change More

by Lopezisabella78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Feb 16, 2022 -

Lopezisabella78 responded

Good work

February 16, 2022

The service guy was knowledgeable and helpful. They worked fast and clean . Will recommend them. More

by Luis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Deras
Feb 25, 2022 -

Beck & Masten Buick GMC South responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

February 16, 2022

Toby, Frank and all the staff at Beck and Masten were great to work with! More

by GKD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toby Ohnesorge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2022 -

GKD responded

Great experience! Made a couple phone calls & less than 2 hours at the dealership and I was out the door in my new truck. The finance department took 30 minutes and was very efficient with excellent rate and best of all... No pressure! All of you at Beck and Masten earned my business! Thank you! GKD

February 16, 2022

Great service friendly staff and clean atmosphere. . Hit chocolate was great too. They really honor their word More

by RAMIE1683
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaby Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Beck & Masten Buick GMC South responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

February 16, 2022

Rosie is the best! Work on my car was excellent and done in a timely manner. Wouldn't take my car anywhere else. More

by dib5193
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Beck & Masten Buick GMC South responded

dib5193, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

February 15, 2022

Jennifer was our sales persons, she was amazing! ! first time truck buyer and was the best experience! Very understanding of our needs! She was not pushy and that’s what I loved!! Finance was also am More

by Cynthia.perez2293
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Feb 15, 2022 -

Cynthia.perez2293 responded

Jennifer was our sales persons, she was amazing! ! first time truck buyer and was the best experience! Very understanding of our needs! She was not pushy and that’s what I loved!! Finance was also amazing he worked hard with the banks to give us a great deal!! Thank you guys!!

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