Back

Beck & Masten Buick GMC South

Houston, TX

4.6
2,953 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
Contact Dealership

12820 Gulf Fwy

Houston, TX

77034

Directions

By Type

Showing 2,953 reviews

May 20, 2025

They were able to get the problem resolved. In a timely manner. I am glad I was able to get it fixed. More

by peralesbeg56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025 -

Beck & Masten Buick GMC South responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 20, 2025

the are very helpful and kind the process was very fast and did not take all day like other dealers More

by drew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025 -

Beck & Masten Buick GMC South responded

Hi Drew, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!

May 19, 2025

Not too happy about timing chain going out under 100,000 miles but Shane and the team in the service department were great! More

by chambers_o
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane- 5 Star
May 22, 2025 -

Beck & Masten Buick GMC South responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Beck & Masten Buick GMC South! Thank you, and have a fantastic day!

May 15, 2025

Ada was our salesperson. She did a great job negotiating with and for us. We were driving out in my new Buick Envision in no time. More

by hunter.kaylaj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ena Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025 -

Beck & Masten Buick GMC South responded

Hi, thanks for your praise and kind comments about Ada. We are always more than happy to assist you if anything else comes up. Take care!

May 15, 2025

Quick and easy transaction . Whole sales / finance team were great. Will make another purchase with this group . More

by rigoalegria64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Humberto Hernández
May 18, 2025 -

Beck & Masten Buick GMC South responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

May 11, 2025

Service is excellent. Just stop overbooking appointments to cut down on the wait time. Clean waiting area is a plus. More

by White GMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Beck & Masten Buick GMC South responded

Hi, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!

May 10, 2025

The dealership was nice and clean easy to find and was fully staff so you was always asked if someone can help you. More

by 3500
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ena Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Beck & Masten Buick GMC South responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 09, 2025

Robert’s was very helpful and the whole team was amazing. Could not have asked for a better car buying experience More

by Selsaid78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ena Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025 -

Beck & Masten Buick GMC South responded

Hi, we're happy you found Robert to be so supportive during your experience here at Beck & Masten Buick GMC South. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 09, 2025

Friendly but they try to charge me for a CT effect fccX xc"shop charge" that I have never paid and I have done servic before. They removed it because they couldn't justify it. But the reason that they More

by Frank90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025 -

Beck & Masten Buick GMC South responded

Hi, we appreciate your feedback and understand any frustration this may have caused. If there is anything we can do to regain your trust, please do not hesitate to reach out to us. We would like to hear more about the details of your experience and how we can improve in the future. General Manager jnegrete@Group1Auto.com

May 09, 2025

I just got a 2025 GMC Sierra SLT from Rafael Benavides, Great Service. Will definitely be back for my next vehicle. More

by Matjr7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025 -

Beck & Masten Buick GMC South responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!