Beck & Masten Buick GMC South

This location is absolutely the worst at sales and customer service. After you pay for a maintenance plan, they service attendants kept sneaking in an oil change charge after I explain over and over i customer service. After you pay for a maintenance plan, they service attendants kept sneaking in an oil change charge after I explain over and over it’s already covered under my plan. When I ask them to remove the change, it’s done reluctantly, with an attitude.. every single oil change! If I wanted hidden charges and attitude while getting my service, I would go to a mom am pop shop. The service technicians are never available and rarely return phone calls. I am trading my GMC AT4 in for a Chevy Silverado just so I don’t have to deal with crap vehicles and crappier service. Do yourself a favor and avoid this location and all personnel working there. More

Ada Pasasin , was a blessing again. This is the third truck I've bought with her and she is the Best. Very knowledgeable and will get your questions answered and get you back on the roa This is the third truck I've bought with her and she is the Best. Very knowledgeable and will get your questions answered and get you back on the road. Look fwd to working with Service dept also. Financing was great with Mr. Mohammed. Thanks to a great experience with a fantastic Crew. Shop Mechanics also very helpful. More

Alberto in service was great! They got my vehicle in and out in a hurry. Service was top notch! They got my vehicle in and out in a hurry. Service was top notch! More

Please don’t make reservations so close to each other. I was there 3 hours for my oil change and tire rotation. I got there on time for 9:30 appointment. Left at 12:30. I live near Baytown so I have t I was there 3 hours for my oil change and tire rotation. I got there on time for 9:30 appointment. Left at 12:30. I live near Baytown so I have to wait for my car service to be completed. More

I had a great experience at Beck & Masten GMC South! Ada was amazing—professional, friendly, and really made the process easy. She went above and beyond to help me find the perfect vehicle. Highly recom Ada was amazing—professional, friendly, and really made the process easy. She went above and beyond to help me find the perfect vehicle. Highly recommend asking for Ada! More

Awesome staff! ! Everyone worked with us… Made a great deal for us. We will be back! ! Everyone worked with us… Made a great deal for us. We will be back! More

Mr. Benavides made this the easiest car buying experience I’ve ever had. I would certainly buy another vehicle from him. I’ve ever had. I would certainly buy another vehicle from him. More

Ada was very courteous, professional and knowledgeable. The whole process of buying a car from her was not just painless, but dare I say, enjoyable! Yes, she made buying a car fun, and when you spend that The whole process of buying a car from her was not just painless, but dare I say, enjoyable! Yes, she made buying a car fun, and when you spend that much money, that is how it should be. Thank you, Ada. More

I was able to purchase a brand new car, within my budget, in about 3 hours. The staff really cares about their customers and went above and beyond. Jairo (Jay) was a very realistic and relatable salesman a in about 3 hours. The staff really cares about their customers and went above and beyond. Jairo (Jay) was a very realistic and relatable salesman and treated me with respect throughout the entire process. His manager, Orlando, did his very best to keep me within my budget. Together they made this process extremely easy and enjoyable. More

Beck and Masten South were great to work with and upfront about costs. Robert and Fernando were great salesman and made buying our new Yukon smooth. about costs. Robert and Fernando were great salesman and made buying our new Yukon smooth. More