Bell Audi
Edison, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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In late July, I called your service department to schedule maintenance for my 2019 Audi Q7 (61,500 miles). Although I have completed nearly all maintenance at Bell Audi since buying the vehicle brand schedule maintenance for my 2019 Audi Q7 (61,500 miles). Although I have completed nearly all maintenance at Bell Audi since buying the vehicle brand new, your team refused to sell me the 60K/70K prepaid service package, claiming I could only choose one individual service( either 60K or 70K ). Confused, I reached out to another Audi dealership, where I was promptly sold the package and had my 60K service completed by certified technicians. In early September, I received a text from Bell Audi service department stating my Q7 was overdue for service. I replied, explaining the frustrating experience I had and that I had taken my business elsewhere. The response I received is what prompted this review: "Sorry to hear that... do you want to schedule the 70K service with us?" I was stunned. After pushing away a loyal customer, you expect me to turn my back on the dealership that actually helped me and return to yours? Not a chance. More
We have always been very satisfied with the service we have gotten. We have bought several cars from them over the years knowing we will be in good hands with their service department for regular maintena have gotten. We have bought several cars from them over the years knowing we will be in good hands with their service department for regular maintenance and/or repairs. More
Our family has been loyal to Bell Audi of Edison for many years. This is due to amazing service and quality safe cars. The atmosphere is upbeat, professional and you feel like family. Bobby Seraji pro many years. This is due to amazing service and quality safe cars. The atmosphere is upbeat, professional and you feel like family. Bobby Seraji provided us with an excellent experience buying our new SQ8. He made the process smooth & easy. Both business managers Eric Feldman & Rennoy Moore are highly knowledgeable with finances, trades & warranty information. The brand specialist Jason Skolnick was helpful with detailed advice as well. We recommend using Bell Audi. More
The Bell team was extremely accommodative in helping with a recent issue. Grateful for the exceptional client service! a recent issue. Grateful for the exceptional client service! More
Maintenance people are so rude and so unhelpful I was there for over 2 hours because no one told me what i was supposed to do and then he comes by and says "you guys are supposed to talk to someone" in t there for over 2 hours because no one told me what i was supposed to do and then he comes by and says "you guys are supposed to talk to someone" in the rudest tone ever, like you didn't tell me that, and I don't look old enough to look like I know what I'm doing either. More
Very good dealership, the staff is knowledgeable, friendly and very helpful. Nice renewed salon with decent variety of cars. Have been their customer for 10 years and always very satisfied with them. friendly and very helpful. Nice renewed salon with decent variety of cars. Have been their customer for 10 years and always very satisfied with them. More
If you are buying a used car, insist on your own financing as the dealer tacks on 2% higher than what you can get from working directly with your bank. In addition, they charge $1000 in administrati financing as the dealer tacks on 2% higher than what you can get from working directly with your bank. In addition, they charge $1000 in administrative costs for a used car which is ridiculous! More



