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Bell Audi

Edison, NJ

Overview
Employees
Reviews
4.6
1,623 Reviews
We have been in business for over 35 years and as the number one Audi dealer in New Jersey, a four year consecutive winner of the coveted Audi Magna Society award recognizing the best Audi dealers in the country and an Audi Flagship Dealer, Bell Audi is proud to continue our many years of providing loaners cars as well as Courtesy Valet service to all of our customers no matter where you purchased or leased your Audi from. Need Valet service to your home or office, no problem, we will also drop-off a loaner for you to use during the day. Bell Audi will bring your washed vehicle back to you after your service has been completed. Come and see why Bell Audi is the largest Audi dealer in New Jersey... or better yet we will come to you!
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782 US-1

Edison, NJ

08817

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Showing 1,623 reviews

February 16, 2024

Excellect service! Very thorough maintenance and it was extremely organized and people were friendly. Craig was wonderful. More

by ikrumholtz
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2024 -

Bell Audi responded

We're glad to know you had a wonderful experience with Craig and the rest of our team here at Bell Audi. Thanks for highlighting our service, we strive to be thorough and friendly!

Helpful
February 13, 2024

Todays service was great my car was picked up at my home by a polite young man who left a loaner car and after a service video to explain the issues with my car and cost the car was brought back to me clean More

by Dave27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alphonse Panlilio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Esposito
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Feb 13, 2024 -

Bell Audi responded

Dave, we're glad to know that our pick-up and drop-off service worked out so well for you. Our team at Bell Audi is always here to make your life easier! Thanks for the review.

Helpful
February 08, 2024

I want to thank the team over at Bell Audi Edison for repairing my Q5. It took a week to get it back, but I received a loaner car. I would like to give a special thanks to the mechanic for sending the v More

by Josephine.pitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2024 -

Bell Audi responded

Josephine, we're glad to know that you had a positive experience with our team at Bell Audi Edison. We always aim to keep the process as smooth and convenient as possible for our customers. Thanks for your patience and understanding!

Helpful
February 03, 2024

Always had excellent service First time they did not preform well Have to bring car back Inconvenient More

by Solomon
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Alphonse Panlilio
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Bell Audi responded

Solomon, I'm sorry to learn that your recent experience didn't meet the high standards we strive for. We understand how bringing back your car can be inconvenient and apologize for this situation. Please reach out so we can make things right and ensure you receive the excellent service you're accustomed to in future visits. Thank you, Ryan Schmidt - General Manager - 888-422-9684

Helpful 1
January 29, 2024

This was my second consecutive purchase there. And will be my last. I discourage others from going there. I was there six hours, and we did not complete my purchase. I had to return the next d More

by Protagonist99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Albert Nkansa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert D'Angelo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schmidt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The finance manager was kind but exacerbated, as he was a team of one.
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Mar 06, 2024 -

Bell Audi responded

We're really sorry to read about your experience. This is not the level of service we aim for, and it's clear that we've fallen short in this instance. We'd like to look into these issues further, particularly regarding the registration delay and owed funds you mentioned. Please reach out at your earliest convenience so we can work on making things right here. Thank you, Albert Nkansa - Sales Manager - 888-422-9684 ext 110

Helpful
January 26, 2024

1/25/24 Nick Esposito was my advisor the work and service were outstanding, prompt and way beyond what could reasonably be expected. Thank you for the time and attention which was spent on my vehi More

by italianbutter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NICK ESPOSITO
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Jan 26, 2024 -

Bell Audi responded

We're delighted to know that Nick and our team at Bell Audi provided you with outstanding service. Your appreciation means a lot to us! We look forward to assisting you again in the future.

Helpful
January 23, 2024

Very good experience and mike was very professional and kept me updated … they just need their lounge back More

by Dkgkak74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Slyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2024 -

Bell Audi responded

We're glad to know you had a good experience with Mike at Bell Audi! We appreciate your feedback and we'll definitely take note about the lounge. Thanks for sharing!

Helpful
January 16, 2024

This is the first time I have used them and they were amazing. The staff was courteous and very helpful. Because of this, I will continue my service there. More

by Morabitoplumbing
Recommend Dealer
Yes
Employees Worked With
Victoria
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Jan 16, 2024 -

Bell Audi responded

We're delighted to know you had an amazing first experience with us at Bell Audi! Our team is always here to provide courteous and helpful service. We look forward to seeing you for your future services!

Helpful
January 13, 2024

Great and honest dealership I have ever dealt with . .. Mr Evans is a great person ! Fast and straight forward for everything .. No hassle !!!! More

by Luu.ivy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clarence Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2024 -

Bell Audi responded

We're delighted to know that you had a positive experience with Mr. Evans at Bell Audi! We strive for honesty and efficiency in all our dealings, so it's great to see we hit the mark. Thanks for your review!

Helpful
January 03, 2024

My car had the 30,000 maintenance service. Nik and staff were polite, professional and promptly delivered as promised. More

by Ruby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Esposito
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Jan 03, 2024 -

Bell Audi responded

Ruby, we're glad to know Nik and our team at Bell Audi provided you with prompt and professional service for your 30,000-mile maintenance. Thanks for the positive feedback!

Jan 03, 2024 -

Ruby responded

You’re so welcome! Anytime my car gets great service is another great day for me as well.

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