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Bell Audi
Edison, NJ
1,673 Reviews
We have been in business for over 35 years and as the number one Audi dealer in New Jersey, a four year consecutive winner of the coveted Audi Magna Society award recognizing the best Audi dealers in the country and an Audi Flagship Dealer, Bell Audi is proud to continue our many years of providing loaners cars as well as Courtesy Valet service to all of our customers no matter where you purchased or leased your Audi from. Need Valet service to your home or office, no problem, we will also drop-off a loaner for you to use during the day. Bell Audi will bring your washed vehicle back to you after your service has been completed. Come and see why Bell Audi is the largest Audi dealer in New Jersey... or better yet we will come to you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,673 reviews
January 04, 2021
Ashley was super friendly and patient with us. She was extremely helpful the minute we walked into Bell Audi. She worked relentlessly to get us approved and to give us a good deal. I definitely recommend extremely helpful the minute we walked into Bell Audi. She worked relentlessly to get us approved and to give us a good deal. I definitely recommend Ashley as a salesperson and will make more deals with her in the future. More
by Sayed Robin
December 31, 2020
Had a great experience this time compared to last visit. Victoria was very pleasant and attentive. She kept me updated on the status throughout the repair. Received a loaner car while I waited a few days fo Victoria was very pleasant and attentive. She kept me updated on the status throughout the repair. Received a loaner car while I waited a few days for the parts to arrive. Well done! More
by nperera17
Employees Worked With
Victoria Pavon
December 31, 2020
The service has always been excellent. Thank you to Alphonse for making my visit great experience. I would definitely continue to use Bell Audi for my shopping and service needs. Alphonse for making my visit great experience. I would definitely continue to use Bell Audi for my shopping and service needs. More
by Arturo
Employees Worked With
December 31, 2020
Working with Jason both past and present has always been a pleasure. He is so affable, informative, and eager to please the customer. I actually enjoy seeing him every time my lease is up. Jason is the best a pleasure. He is so affable, informative, and eager to please the customer. I actually enjoy seeing him every time my lease is up. Jason is the best!! More
by Vicke
Employees Worked With
December 30, 2020
I was looking for a Certified Previously Owned vehicle. Found one on the website, called on Sat and made an appointment for the following Monday evening. The sales person I initially spoke with was busy wi Found one on the website, called on Sat and made an appointment for the following Monday evening. The sales person I initially spoke with was busy with another customer but introduced me to Emily Kelly. Working with her and her manager Brad, I purchased a 2020 Q5 that evening. Due to the lateness of the hour they were unable to complete financing so Emily offered to deliver the car the next day, which she did. The following day, Emily called to inform me that snow tires were on the vehicle instead of all seasonals and that someone from service would pick up the car, change the tires, and bring it back to me. While a major snow storm prevented that from happening I still appreciated the delivery service. Because I had the time, a couple of days later I drove the car back myself, where Nik Esposito was my Service Consultant. Overall, my experience so far has been pleasant. However, the real test for me lies in the follow up service appointments. I hope I continue to have good customer service, which is very hard to come by these days....... Karen G. More
by Karen G
Employees Worked With
Emily Kelly, Howard R., Nik Esposito
December 30, 2020
This is my 2nd car with Bell Audi; I love the brand and this dealership has been nothing but professional and top of the line! this dealership has been nothing but professional and top of the line! More
by drhailes111
Employees Worked With
Other Employees :
The service greeters/intake are the best; please acknowledge them
December 29, 2020
Bought a used Audi at this dealer. The process took an unbelievable amount of time, seems like we were left sitting and waiting for someone for 20 to 45 minutes at each step along the way. Staff were very unbelievable amount of time, seems like we were left sitting and waiting for someone for 20 to 45 minutes at each step along the way. Staff were very nice, but I have never had the purchase of a car take this long to process. We kept getting told that we were waiting for a manager to look at something or that there were two customers ahead of us before a finance person could process our documents. I would never recommend this dealer to anyone unless they are prepared to sit for hours and then come back another day to wait again for hours to complete the purchase. More
by TiredofWaiting
Employees Worked With
Other
December 29, 2020
Salesman was great and we closed deal quickly. However, since it was busy, I made an appointment for later that day to come and sign docs. Docs weren’t ready and had to wait almost 2 hours later to finall since it was busy, I made an appointment for later that day to come and sign docs. Docs weren’t ready and had to wait almost 2 hours later to finally sign. I hope when I bring car back for service it’s much better than this. More
by bg43
Employees Worked With
December 29, 2020
This was a very difficult car purchasing experience. The sales representative was very nice and responsive, but the overall operation was a series of constant delays. I spent over 10 hours over two days at sales representative was very nice and responsive, but the overall operation was a series of constant delays. I spent over 10 hours over two days at the dealers to finally purchase a car. However the constant delays at every step of the process destroyed all the joy of buying a new car. I could not recommend this dealer. More
by Way too long
Employees Worked With
Eric Schiffman
