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Bell Honda

Phoenix, AZ

4.4
2,398 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 2,398 reviews

May 29, 2025

Brett was awesome and found exactly what I was looking for, he made the car buying process seamless and simple More

by JORDANSTROUD1990
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Bell Honda responded

Thanks, Jordan! We're thrilled to hear that Brett made your car buying experience so smooth. Our team is dedicated to helping you find exactly what you need. Enjoy your new ride!

May 28, 2025

They have done several normal service calls for my CR. -Z . They have always been better than I could have imagined! I only hope I can get an appointment so that I can remain at the service center while m More

by Richard Bates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lady in the last service area was great!!!
May 29, 2025 -

Bell Honda responded

Thank you for your kind words! We’re glad to hear your service experiences have exceeded your expectations. We’ll do our best to accommodate your request to stay at the service center during your appointment.

May 28, 2025

Very quick and easy process Very pleasant and helpful. They did what they said they would do More

by christine.lansing
Recommend Dealer
Yes
Employees Worked With
An
Jun 04, 2025 -

Bell Honda responded

Thanks for the fantastic feedback, Christine! We're thrilled to hear you found the process quick and our team helpful. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. Looking forward to serving you again!

May 28, 2025

Everything went smooth. Took sometime to get the numbers worked out. Not sure why it takes 20 minute each time to draw up numbers when we were negotiating numbers. Think tha More

by KEARL86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Voz
Jun 04, 2025 -

Bell Honda responded

Kearl, we appreciate your feedback! We're glad to hear everything went smoothly overall. We'll definitely take your suggestion about streamlining the number negotiation process into consideration. Your insights help us improve! Thank you for the 5-star rating!

May 28, 2025

Super friendly and nice my girlfriend didn’t know what she wanted they were patient More

by SG974242
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Grigg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Bell Honda responded

Thanks for the wonderful feedback! We're thrilled to hear that our team provided such a friendly and patient experience for you and your girlfriend. We aim to make every visit enjoyable, and your kind words mean a lot to us!

May 28, 2025

I had an excellent experience with Jesse. He provided excellent Customer Service, very professional and courtesy. More

by ZIGGYWUTZ
Recommend Dealer
Yes
Employees Worked With
Jesse
Jun 04, 2025 -

Bell Honda responded

Thanks for the fantastic feedback, Ziggy! We're thrilled to hear about your excellent experience with Jesse. Our team strives to provide top-notch service, and it’s great to know we hit the mark. We appreciate your support!

May 27, 2025

Poor customer service. Switch bait to get you into the dealership. After many weeks of shopping I found a 2019 Mercedes priced at 14,986 on their website. I drove an hou More

by elizabethrae80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Heman Kue
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mihui Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Bell Honda responded

We understand how important it is to have clear and consistent communication throughout the entire buying process, especially when it comes to something as significant as the purchase of a vehicle. It’s concerning to hear how things unfolded during and after your visit, and we appreciate you bringing this to our attention in such detail. We also understand how frustrating it must have been to feel dismissed when trying to follow up. That’s certainly not the kind of experience we aim to provide. We’d like the opportunity to look into this further and ensure the appropriate team is aware of your concerns. Please reach out directly to Walid Doumit, our General Sales Manager, at WDoumit@gmail.com.

May 27, 2025

He had a bad experience more than three times I've bought three cars and this one Honda wants to give me something I don't want. More

by Kendy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jake Mueller
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Diemert
2.0
This rating includes all reviews, with more weight given to recent reviews.
Heman Kue
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Walid Doumit
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Bell Honda responded

We truly value your continued loyalty over the years and appreciate you choosing us for your vehicle purchases. It’s concerning to hear that this recent experience hasn’t met your expectations, especially given the trust you’ve placed in us in the past. We’d like the opportunity to understand what happened in more detail and work toward a better outcome. Please feel free to reach out directly to Walid Doumit, our General Sales Manager, at WDoumit@gmail.com.

May 26, 2025

I was able to find the lowest price on the Civic in Phoenix. Excellent service. More

by TRACY.A.LOWE
Recommend Dealer
Yes
Employees Worked With
Jose Zamarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Bell Honda responded

Thanks for the fantastic review, Tracy! We're thrilled you found the best price on the Civic and had a great experience with our team. Your satisfaction is our priority, and we look forward to serving you again!

May 26, 2025

The service was very good. I appreciate the fact that I did not have to wait a long time to get an appointment, but i am sorry that I had to wait a very long time to have my se More

by bjdozier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Bell Honda responded

Thank you for your feedback! We’re glad to hear you had a positive experience with scheduling. We appreciate your patience during the service process and will work to enhance our efficiency. Your insights help us improve, so thank you for sharing!

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