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Bell Honda

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.4
2,401 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 2,401 reviews

July 20, 2024

I’ve been coming to Bell Honda for many years. Everyone I deal with are friendly & courteous. Faith was very knowledgeable, fun and helpful. Mark even took an ugly tag that has been on my windsh More

by FLAPRAIRIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Montufar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mihui Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walid Doumit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faith, Steve Emery, Q Barrino, Max Dunmire, Eddie Martinez
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Jul 26, 2024 -

Bell Honda responded

Thank you for your continued support and kind words! We’re delighted to hear that you’ve had positive experiences over the years. It’s great to know that Faith was knowledgeable and helpful, and that Mark went the extra mile to take care of that tag. We appreciate your recognition of our team’s efforts. If you need anything else, we’re here for you!

July 20, 2024

I have always received great customer service. Faith handled my service this time and she was amazing. More

by LORLYN.S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith
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Jul 26, 2024 -

Bell Honda responded

Thank you for your continued support and for sharing your experience! We’re thrilled to hear that you’ve always received great customer service and that Faith was amazing in handling your service. Your satisfaction is our top priority, and we’re glad to know that Faith made a positive impact. If you need any further assistance or have any questions, please don’t hesitate to reach out. We look forward to serving you again!

July 20, 2024

Alexi, my service mgr is great. Bell Honda is my favorite dealer! I have Fords and Audis as well. More

by ROBE.RT.E.WEBB230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Alfaro
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Jul 26, 2024 -

Bell Honda responded

Thank you for your great review! We're delighted to hear that Alexi, your service manager, made a positive impression and that we are your favorite dealer. We appreciate your loyalty, especially considering your experience with Fords and Audis as well. If you need any further assistance or have any questions, please don’t hesitate to reach out. We look forward to continuing to serve you!

July 19, 2024

Michael was great! He made everything smooth and easy for me. The oil change was quick as well. More

by KLB.BOYLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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July 19, 2024

i called because i received the service notice about what i wanted done on my vehicle, TJ didnt call me to let me know it was ready for pick up. all i needed was my battery changed More

by AMARIE800THOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ
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July 19, 2024

Everyone was very helpful especially Michael Vu. Thank you. I’ll see you in three thousand miles. More

by BEVERLY649
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Vu.
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July 19, 2024

Service Tech is always courteous. The transmission was believed to be making a noise is high gear. The technicians spent considerable time assessing the situation and were there abl More

by kennyb.553
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrystal Alvarez 👍
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July 19, 2024

Excellent service. Crystal understands my car issues and take appropriate actions and shared the estimates as well More

by PRAVEEND803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Alvarez
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July 19, 2024

I recently made a trade at a dealership for a Mercedes Benz sedan, giving up my Mercedes Benz SUV. During the transaction, I noticed that the main drive belt in the sedan was in bad shape. When I brought More

by Ush2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeremy Merriweather
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Jul 25, 2024 -

Bell Honda responded

We are truly sorry to hear about your experience with the sedan you purchased from us. It’s concerning that the drive belt issue wasn’t addressed properly, and we understand your frustration. We strive to provide high-quality vehicles and services, and it appears we fell short in this instance. Your feedback is invaluable, and we would like to address this matter directly with you to find a resolution. Please contact Walid Doumit, our General Sales Manager, at WDoumit@gmail.com. He will review the details of your purchase and work with you to resolve the issue. Thank you for bringing this to our attention, and we hope we can make this right.

July 19, 2024

Best customer services, Tanner is the best help me all the problems. I’ve recommend this location to my friends and family More

by Ingrid Mendez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
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