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Bell Honda

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.4
2,292 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 2,292 reviews

December 19, 2024

For my first time service at Bell Honda, I had a great experience with my service technician, Joshua Hansmeier. Joshua was extremely friendly, courteous, and professional. From the beginning of quoting More

by ROBERT.LEWIS91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 19, 2024

Hit me with the bait and switch that I told him I wasn’t interested in. Will never come back here again. More

by Never again
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Griffin Spellicy
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Bell Honda responded

We understand how frustrating it can be when things don’t go as planned. To ensure your concerns are addressed thoroughly, we encourage you to reach out to Walid Doumit, our General Sales Manager, at WDoumit@gmail.com.

December 19, 2024

My recall part was not in but they never let me know and let me wait the time for a repair (4 hours killing time) to get my car back. Never telling me anything. I had to call them to check on my car. Waste More

by Karen.Monier
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Bell Honda responded

Communication is a priority for us, and we understand how frustrating it must have been to wait without updates on your vehicle’s recall repair. Your time is valuable, and it’s concerning that the necessary information wasn’t relayed to you. To address this matter further and work towards a resolution, please connect with Trish Viramontez at TViramontez@vtaig.com.

December 19, 2024

Purchasing my pre owned 2023 Accord was a good experience, but the service department not so much. More

by Carol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
2.0
This rating includes all reviews, with more weight given to recent reviews.
Walid Doumit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Grigg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Bell Honda responded

Thanks for the glowing review, Carol! We're thrilled you enjoyed your experience with the purchase of your Accord. We're sorry to hear about your service department experience and will ensure your feedback is addressed. We appreciate your input as we strive to improve!

December 19, 2024

I switched to Bell Honda because of the way they treated my husband. I got the same patient and professional treatment that he did. These guys are great! More

by SUSANCOMBE2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalal "AJ" Ahmadzai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Ramirez
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Dec 19, 2024 -

Bell Honda responded

Susan, we’re thrilled to hear you and your husband had such positive experiences with our team! Providing outstanding service is our priority, and we appreciate you choosing Bell Honda. Thank you for sharing your thoughts!

December 18, 2024

Easy and quick. No issues and we are very happy with the new crv. Thanks! More

by eric.edwards219
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heman Kue
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2024 -

Bell Honda responded

Thanks, Eric! We’re thrilled to hear that you had a smooth experience and are enjoying your new CR-V. Your satisfaction means a lot to us!

December 18, 2024

Everyone was great. I would send family and friends to you guys anytime. Thank you More

by DJVANDERWERF5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2024 -

Bell Honda responded

Thanks for the fantastic review! We're thrilled to hear you had a great experience and appreciate your recommendations. Your support means a lot to us, and we look forward to welcoming you and your loved ones back soon!

December 18, 2024

The service is not only efficient but everyone I have met who works there is both knowledgeable and kind. More

by deannehodgson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
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Dec 19, 2024 -

Bell Honda responded

Thanks for the fantastic feedback! We're thrilled to hear that our team's efficiency and kindness made a positive impression. Your words motivate us to keep delivering exceptional service. We appreciate your support!

December 18, 2024

Easy to work with on scheduling and getting issues taken care of. Service tech Tanner was great to work with. More

by CBB1965IA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
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Dec 19, 2024 -

Bell Honda responded

Thanks! We're thrilled to hear you found scheduling easy and that Tanner provided great service. We appreciate your feedback and look forward to helping you again in the future!

December 18, 2024

Always honest and reliable service here. I know when I choose Honda I’m choosing great service and true Honda parts. More

by Chillrosalyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Alfaro
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Dec 19, 2024 -

Bell Honda responded

Thanks for the fantastic feedback! We’re thrilled to hear you appreciate our honest and reliable service. It’s our mission to provide top-notch Honda parts and care for our customers. Your support means a lot to us!

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