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Bell Honda

Phoenix, AZ

4.4
2,432 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 2,432 reviews

November 25, 2024

Xavier was very professional and helped us with the purchase of a used vehicle. Unfortunately my only other interaction was I felt, dismissive. I noticed small spots of oil in the garage after we pur More

by LZIBINSKI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Xavier Grigg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Bell Honda responded

We’re glad to hear that Xavier was able to assist you professionally during the vehicle purchase process. However, we do regret to learn about your concerns regarding the oil leak. We understand how frustrating this situation must be, especially when the vehicle was inspected thoroughly prior to your purchase. While we are unable to address the issue directly, we recommend reaching out to Trish Viramontez at TViramontez@vtaig.com, who can assist you further and provide guidance on the next steps.

November 25, 2024

Was pleased with work done. Took more time than expected is the only negative as I was advised it would take 4 to 5 hours and it took 8 hrs which caused a hardship on my schedu More

by LEFTY2U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Bell Honda responded

Thanks for your feedback! We're glad you were pleased with the work. We apologize for the delay and understand how scheduling can be challenging. We'll use your experience to improve our time estimates in the future. Your input is truly valued!

November 25, 2024

The best dealer in Arizona Honesty Clean Fast I wish more successful Iam very happy to make 5 deals with this location More

by SAMEERALASADI93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Montufar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Griffin Spellicy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mihui Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Waleed
Nov 26, 2024 -

Bell Honda responded

Thank you! We’re thrilled to hear you had such a positive experience with us. Your support means a lot, and we’re glad to have you as a valued customer. Here’s to many more successful deals in the future!

November 25, 2024

We had a great experience with Dominic, he was very helpful during the whole process More

by HDunn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Bell Honda responded

We're thrilled to hear you had a great experience with Dominic. Our team is dedicated to providing top-notch service, and it’s wonderful to know that we met your expectations. Looking forward to assisting you again in the future!

November 25, 2024

It was better before my last experience had some issues which I told you about in the last survey More

by JEANAD2144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Bell Honda responded

Thanks for your feedback. We're glad to hear you enjoyed your past experiences, and we take your concerns seriously. We're committed to improving and hope to exceed your expectations next time! Your input helps us grow and enhance our services.

November 25, 2024

Joshua always gets us in and out faster than any other dealership. Joshua for the win More

by SMAXFIELD12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Bell Honda responded

Thanks! We’re thrilled to hear that Joshua provided such a speedy and efficient experience. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to helping you again in the future!

November 24, 2024

Very nice people professionals and very help us. I like it. everything was working fine if you have a chance, I recommend somebody else still More

by LIVIUBANUT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalal "AJ" Ahmadzai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Bell Honda responded

Thank you for your kind words! We're thrilled to hear you had a positive experience with our team. Your recommendation means a lot to us, and we look forward to continuing to provide great service!

November 24, 2024

Purchasing my car was the best experience. Service center is great. I never have a problem getting in. I do have a recall on my vehicle fuel pump and when i was there the last time I asked a More

by genalewis19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Bell Honda responded

Thanks for the great feedback! We’re thrilled to hear you had a positive car purchasing experience and appreciate your kind words about our service team. We understand the frustration with the fuel pump recall and are working hard to resolve it as quickly as possible.

November 24, 2024

Great and fast service. Tanner was really helpful and listen to all of my concerns. I highly recommend this branch More

by ANNVHINNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Bell Honda responded

Thank you! We're thrilled to hear you had a great experience with Tanner. It's wonderful to know our team's support made a difference for you. We appreciate your recommendation and look forward to serving you again!

November 24, 2024

My experience with customer service has been below expectations by far. First, they schedule me on a weekend where I was supposed to get my windows shaded but it turns out, they do not do this service More

by AHMADA1OO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benjamin
Nov 26, 2024 -

Bell Honda responded

It’s clear that the scheduling challenges and delays you faced caused significant frustration, and we regret that our processes fell short of your expectations. The confusion regarding weekend window shading appointments and the delay in ordering the parts for your fuel lid repair should not have happened. We understand how valuable your time is, and we recognize how frustrating it must have been to wait for weeks without proactive updates. To address your concerns in greater detail and work toward a resolution, we encourage you to contact Trish Viramontez at TViramontez@vtaig.com.

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