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1,104 Reviews of Bell Honda - Service Center
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May 26, 2025
I was very disappointed because the day I called, the Service Advisor said I was entitled to a free oil change. When I arrived for my appointment, I was told it would cost $69.95!!! I was below on mileag Service Advisor said I was entitled to a free oil change. When I arrived for my appointment, I was told it would cost $69.95!!! I was below on mileage, but about a week past the 2-yr. mark on my 3-yr. lease. I tried to talk to the service advisor (Faith) but she said there was nothing she could do. I’ve been a Honda customer for 30 yrs. Arrowhead Honda treated me better than Bell Honda has. I should have asked to talk to her supervisor. Not happy!!! More
by idavid2027@cox.net
Verified CustomerEmployees Worked With
Faith
May 26, 2025
This dealership has provided poor service since I purchased my car. I had issues with the car a week after I left the lot and they took little to no accountability. Not only this, but they have terri purchased my car. I had issues with the car a week after I left the lot and they took little to no accountability. Not only this, but they have terrible line of communication in the service center. I had an issue and was awaiting a call back from an advisor for days, until my issue worsened and I had to pay to tow to them. The next time I needed a service done I called and left a message and my call was once again never returned. More
by Anm87
Employees Worked With
May 26, 2025
Friendly, knowledgeable. Courteous, helpful. The people working their seem to like their jobs. That makes it a comfortable place to wait, while they complete the service Courteous, helpful. The people working their seem to like their jobs. That makes it a comfortable place to wait, while they complete the service More
by jvanderwerff
May 26, 2025
The service was very good. I appreciate the fact that I did not have to wait a long time to get an appointment, but i am sorry that I had to wait a very long time to have my se I appreciate the fact that I did not have to wait a long time to get an appointment, but i am sorry that I had to wait a very long time to have my service completed, considering it was not a major repair job. More
by bjdozier
Employees Worked With
May 26, 2025
Service and scheduling were satisfactory but prices high and extra 3% charge for credit card a major turnoff. Credit cards are a cost of doing business and should be treated as such. Dealership is doing bus and extra 3% charge for credit card a major turnoff. Credit cards are a cost of doing business and should be treated as such. Dealership is doing business like an airline or bank with excessive fees. More
by dougwood1
Employees Worked With
May 25, 2025
Good service writer. Service very efficient.they got the job done in good time. Impressed Service very efficient.they got the job done in good time. Impressed More
by Fbrusa
Employees Worked With
May 24, 2025
This dealership has a great service department and my server advisor. Joshua is really good. server advisor. Joshua is really good. More
by EASYOUT50
Employees Worked With
May 23, 2025
Everything was good. Service was good. They called Uber to take me home. All good Service was good. They called Uber to take me home. All good More
by vkaralek
Employees Worked With
