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Bell Honda - Service Center

Phoenix, AZ

4.3
1,301 Reviews

1,301 Reviews of Bell Honda - Service Center

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August 29, 2025

They are Rude unprofessional Never Recommend asking For A General Saled manager got the round around. Trading mr 2020 Crv for A 2025 Crv More

by Slygere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2025

Bell Honda is a great dealership with great service and competitive prices for maintenance and repairs. More

by HOWARD1_AZ
Recommend Dealer
Yes
Employees Worked With
William Montufar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mihui Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walid Doumit
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2025

Wish they would upgrade the waiting room. Bring back the doughnuts. Have on local TV at least. More

by hennhackerss200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2025

I have leased 3 cars from Bell Honda I enjoy the experience of getting a car with minimal dealership games and foolishness More

by GKJOHNSON222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2025

Very good service. Start and finish on time. Car wash at the end is a great bonus. Thanks More

by LASKU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Montufar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mihui Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walid Doumit
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2025

Bell Honda always has polite people from the sales tower all the way back to the service technicians. We’re all one family when you have a Honda and Joshua I’ve been going to him for oh my gosh years he’s v More

by THEFARM123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department
August 25, 2025

Joshua has always been a huge help, very respectful and kind man! From the beginning of our appointment to the end; he's very attentive and keeps me updated on my vehicle. With finance being a burden to mo More

by OMARQUEZ1805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Bell Honda responded

Thank you for taking the time to share your wonderful experience with us! We are so pleased to hear that you enjoyed the complimentary popcorn and found our comfortable environment with excellent air conditioning to your liking. Your kind words about our service truly mean a lot to our team at Bell Honda. We strive to create a welcoming atmosphere for all our guests, and it sounds like we succeeded in making your visit enjoyable. We look forward to serving you again in the future!

August 25, 2025

They do a great job. Timely notices and updates. Very helpful in detailing potential problems and solutions. More

by Nuttygolf19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Bell Honda responded

We are thrilled to hear that our team is doing excellent work for you. It means so much to know that you find our communication timely and thorough. We take pride in keeping our customers well-informed with regular updates and making sure you understand any concerns that may arise along with clear options to address them.

August 25, 2025

Great customer service the car was ready at an efficient time. Crystal was great explained everything about the car she was the service advisor More

by Mel’s diner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Bell Honda responded

Thank you for your review and for taking the time to share your positive experience with Bell Honda. We truly appreciate your feedback about the efficient service timing and are delighted that your vehicle was prepared promptly. It's wonderful to hear that Crystal provided excellent guidance and thoroughly explained all the details about your car during your service visit. Your satisfaction with both the quality of service and the clear communication means a great deal to our team.

August 24, 2025

Charge for use of credit card. Unable to give estimate or ETA for service to be completed More

by Clarkin1221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
1.0
This rating includes all reviews, with more weight given to recent reviews.