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Bell Honda - Service Center

Phoenix, AZ

4.3
1,081 Reviews

1,081 Reviews of Bell Honda - Service Center

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January 09, 2025

Dealership is fantastic to work with both your new used and service department are impeccable, More

by JON89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Bell Honda responded

Thanks, Jon! We're thrilled to hear you had a fantastic experience with both our sales and service teams. Your feedback motivates us to keep delivering top-notch service. We look forward to welcoming you back soon!

January 09, 2025

Michael Vu is an excellent advisor,communicates well on what needs to be done in a timely manner. More

by JANEJ1219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Vu
Jan 10, 2025 -

Bell Honda responded

Thank you! We're thrilled to hear that Michael made a positive impact. Clear communication is key, and we’re glad he’s delivering on that. Your feedback motivates us to keep providing exceptional service!

January 09, 2025

I love working with crystal the service advisor she’s always able to get me in when I need service done on my pilot and always makes sure I’m not waiting all day for my car to get work done . More

by MISS.GOMEZ5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Alvarez
Jan 10, 2025 -

Bell Honda responded

We're thrilled to hear about your positive experience with Crystal! Our team is dedicated to providing efficient service, and it's great to know that she’s meeting your needs. Thank you for your kind words and for being a valued part of our community!

January 09, 2025

Knowledgeable courteous and professional staff The service manager Ms Trish Viramontez was outstanding in her care for all customers More

by wadiaharman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Bell Honda responded

Thank you! We're thrilled to hear that you had such a positive experience with our team, especially with Ms. Trish Viramontez. Your kind words motivate us to keep providing excellent service. We look forward to welcoming you back soon!

January 09, 2025

Great service always on time I have never had a problem taking my car there. More

by CWR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Bell Honda responded

Thank you! We’re thrilled to hear you’ve consistently had a great experience with our service. Being punctual and reliable is our priority, and your feedback motivates us to keep delivering the best for our customers. Looking forward to serving you again!

January 09, 2025

Quick nice , does the job that's needed. Not horrible like other places. Will still go More

by gb2tebo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heman Kue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Bell Honda responded

Thanks for the awesome feedback! We're thrilled to hear you had a great experience with us. Our team works hard to provide quick and quality service, so it's great to know we're hitting the mark. Looking forward to seeing you again soon!

January 09, 2025

Courteous staff, well kept facility, and always attentive to my needs. Scheduling maintenance on my vehicle is always easy. More

by GJONESJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Bell Honda responded

Thanks! We're thrilled to hear you had a great experience with our team. Providing excellent service and making maintenance easy is our priority. We appreciate your feedback and look forward to seeing you again soon!

January 09, 2025

Joshua is very helpful and friendly. He was also very helpful for my daughters car. More

by KERI.TIEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Bell Honda responded

Keri, thank you for your wonderful feedback! We're thrilled to hear that Joshua provided such helpful and friendly service for you and your daughter. Our team is dedicated to making every experience a great one. We appreciate your support!

January 09, 2025

I came in for a recall and was told I need to schedule as the parts are not available and we would contact in Jan and yet nothing from Honda! I regret buying Honda More

by Chelsea
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Bell Honda responded

It's always disappointing when parts availability causes delays, but unfortunately, these things are out of our control. We did mention that we would be in contact once the parts arrived, and we understand that waiting for a callback can be frustrating. If you'd like to discuss this further, please feel free to reach out to Trish Viramontez at TViramontez@vtaig.com.

January 09, 2025

Proficient, Professional, Personable and Polite. We feel extremely at ease in trusting our car to BELL HONDA More

by The Old Timer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Bell Honda responded

Thank you! We're thrilled to hear you had such a positive experience with us. Our team always strives to provide top-notch service, and your trust means the world. We look forward to serving you again!

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