Bell Honda - Service Center

Unprofessional, disrespectful, unhelpful, lacking customer service. Had a hard time getting the help we need and when we asked for clarification adjust just got rude and mouthy customer service. Had a hard time getting the help we need and when we asked for clarification adjust just got rude and mouthy More

Don’t feel like explanations made a lot of sense. Was recommended to replace ac condenser but ac is still ice cold. Concern was not with temp. Asked service advisor to send a picture under black lig Was recommended to replace ac condenser but ac is still ice cold. Concern was not with temp. Asked service advisor to send a picture under black light and it was refused saying I would have to pay $400 for an ac service for them to do this. Doesn’t make sense as there would still be residual fluid if there was a leak and ac wouldn’t be cold? If you are trying to sell someone a $1k service I believe a simple request for a pic under black light should be granted as I would have had service done and paid same day if this was granted… service advisor was very nice however I don’t feel like needs were met as this was a simple request. More

Crystal Alvarez is my service advisor and I am 83 and she takes such good care of me and my Civic. I have been having repairs that Honda indicated are needed now and she gives me appointments that are at a takes such good care of me and my Civic. I have been having repairs that Honda indicated are needed now and she gives me appointments that are at a time for me and when a repair is going to be longer than two hours she knows and can tell me so I can get help from a family member to drop off my car and leave it. Two hours is the longest I can sit and wait for a repair and Crystal knows this and is so conscientious about taking good care of me. Her best service is when my car is done. She sits in the driver’s seat and adjusts it for me and then lets me sit down in the seat. But wait there’s more! Crystal will not let me leave until she’s gone back and forth with me sitting and her using the seat adjuster as I can’t do it myself until I am in there just right, not too close nor too far away to reach the pedals. And then we hug it out and say our goodbyes. My angel for sure! More

Sure, here's a review for your service at Bell Honda: --- I recently took my Honda Pilot to Bell Honda for servicing, and I couldn't be more pleased with the experience. Despite walking in w Honda: --- I recently took my Honda Pilot to Bell Honda for servicing, and I couldn't be more pleased with the experience. Despite walking in without an appointment, they accommodated me promptly and efficiently. The staff was professional and courteous, ensuring that all my service needs were addressed thoroughly. What stood out the most was their attention to customer convenience. They booked a Lyft for my commute, making the whole process seamless and hassle-free. Bell Honda exceeded my expectations with their excellent service, and I highly recommend them for anyone needing Honda servicing. More

Horrible, Rude, liars, fake, they only want to make there comisión they don’t care about the rest to actually help people comisión they don’t care about the rest to actually help people More

Always know my vehicle is in the best hands and maintaining my vehicle is a breeze with Joshua’s proactive approach. Thank you! maintaining my vehicle is a breeze with Joshua’s proactive approach. Thank you! More

Rep Faith is thoughtful and thorough, and the work on the car was done quickly and correctly. We will continue to use Bell Honda, for all our cars needs. Thank you. car was done quickly and correctly. We will continue to use Bell Honda, for all our cars needs. Thank you. More

Alex was great! They were able to schedule me same day and diagnose the issue with my Civic. Had the part ordered and ready by the next day! They were able to schedule me same day and diagnose the issue with my Civic. Had the part ordered and ready by the next day! More

Bell Honda is conveniently located to my home, and everyone I’ve interacted with is very professional. And my service advisor, Michael Vu is awesome! He is honest, friendly, and always helpful. Thanks everyone I’ve interacted with is very professional. And my service advisor, Michael Vu is awesome! He is honest, friendly, and always helpful. Thanks! More