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Bellingham Ford Lincoln

Bellingham, WA

Overview
Employees
Reviews
Vehicles
4.4
1,305 Reviews
Bellingham Ford, WA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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1820 James Street

Bellingham, WA

98225

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Showing 1,305 reviews

May 17, 2023

Everyone was very professional and courteous. No high pressure sales tactics, I would recommend Bellingham Ford to friends and family. More

by ale95jos06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edison Van Vlimmeren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Hugueley
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May 18, 2023 -

Bellingham Ford Lincoln responded

Very much appreciate the great review!

May 17, 2023

I arranged multiple weeks in advanced to have all the work done in one day. I was assured it would be. Three days later I had to call to see if it was even done. The old Diehl Ford would have at least wa More

by Oden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lori Schwartz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jahn-Paul Whitten
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May 17, 2023 -

Oden responded

With that much notice all parts should have been on hand. 1.4 hrs worked on the car and 3 days wait time with no communication. I did decline an oil change and radiator flush. Maybe they were counting on that for some sort of revenue. I must tell it was all recall work to be done at no charge which they did do. Years ago good service would have at least been a free car wash. To much over head I guess.

May 17, 2023 -

Bellingham Ford Lincoln responded

I am very sorry to hear that your vehicle was in our shop for a prolonged period of time without sufficient communication. The decision not to wash vehicles was not based on overhead but rather environmental restrictions due to our proximity to Whatcom Creek. Hopefully you were offered a coupon for a free car wash to a local business. If you have any questions please feel free to call me directly at 360-392-7105. My name is Jason Turrell and I am the service manager. Thank you for your time.

May 17, 2023 -

Oden responded

I completely understand about the creek being so close. If I could suggest that if your offering a text communication service that it be two way. I’m not sure if it is or not but very frustrating to not hear back from multiple. I hope your receiving this as just a critique.

May 17, 2023 -

Bellingham Ford Lincoln responded

That is a valid and well received constructive criticism. Thank you for bringing that to my attention.

May 16, 2023

Very friendly! Everyone was great and helpful! Love our new Jeep!! Jack was very helpful More

by jeannemla@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Jack Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Barton
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May 18, 2023 -

Bellingham Ford Lincoln responded

Very much appreciate the great review!

May 13, 2023

When I was having service work done on my car and had a doctors appointment, they shadowed me to and from. More

by Dawnsnewlife1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jahn-Paul Whitten
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May 18, 2023 -

Bellingham Ford Lincoln responded

Very much appreciate the great review!

May 13, 2023

Already did No Get some car washers No No No No No no no no no no no no no now More

by masseyd4949@gmail.com
Recommend Dealer
No
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May 12, 2023

Service writer was great. Quality of oil change was poor. Spilled oil everywhere, zero attempt to clean it up. Dripping on ground. More

by JASON.MILLER.BELLINGHAM@GMAIL.COM
Recommend Dealer
No
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May 12, 2023

Friendly efficient They delivered our vehicle to us I will recommend just good people Hoooowaaaa More

by John
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Diehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edison Van Vlimmeren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Starkey, Marty Walker, Cole Allain, John Hanna, Shane Hugueley
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May 18, 2023 -

Bellingham Ford Lincoln responded

Very much appreciate the great review!

May 11, 2023

Gave me a ride to my downtown office so I could work while maintenance was being done. Then picked me up. Great service! More

by LAURA45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of the person's name.
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May 18, 2023 -

Bellingham Ford Lincoln responded

Very much appreciate the great review!

May 10, 2023

No one called to tell me that my car was ready. After one day I send Charlie (service manager) a text, but got no reply. At the end of the second day I called only to find out out that it had bee More

by wtpoolejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charlie James-Silva
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May 11, 2023 -

Bellingham Ford Lincoln responded

Thanks for tasking the time to post your review, we apologize for the poor communication and will be better for your comments!

May 07, 2023

Was ok rust was disclosed on the vehicle and shown to me and was said underside is good believing a dealership put it on a lift was good. However after a issue with truck on the way home I took it to a frie More

by akroeze190@yahoo.com
Recommend Dealer
No
Employees Worked With
Marty was really good issue isnt with him directly
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