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Bellingham Ford Lincoln

Bellingham, WA

4.3
1,182 Reviews
Bellingham Ford, WA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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1820 James Street

Bellingham, WA

98225

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Showing 1,182 reviews

October 23, 2021

The service was very poor. I would not recommend Bellingham Ford Lincoln. They did a recall on my car and when my car was returned back to me, it was not in the same condition I had left it. More

by Anonymous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Samantha Monroe, Gary Schuler
Oct 25, 2021 -

Bellingham Ford Lincoln responded

I apologize for your poor service here. I would appreciate it if you could call me on my direct line, (360) 392-7105. My name is Gary Schuler and we would like to try and make this right. I look forward to hearing from you.

October 23, 2021

Scheduled appointment. 2 hrs 20 min wait time. Disappointed in service, wrote on the multipoint inspection sheet that the engine air filter needed to be replaced, then didn’t even tell me o More

by tankpj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Charlie James-Silva
Oct 25, 2021 -

Bellingham Ford Lincoln responded

tankpj, Thank you for taking the time to write your review. I promise you that we will use it in the training of our staff. I apologize for the extremely poor service. We missed on just about everything here. I would personally appreciate it if you could call me at your convenience. My name is Gary Schuler and my direct line is (360) 329-7195. Thank you.

October 22, 2021

I had a good experience purchasing my vehicle with Andrew. He was very nice and not pushy. I also, had a great experience with the lady in financing (sorry, I forgot her name). They both were very per More

by JFREDER10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew in sales, Kirsten Kost
Nov 01, 2021 -

Bellingham Ford Lincoln responded

JFREDER10, Great review, much appreciated!

October 21, 2021

Bellingham Ford Lincoln is without doubt the only dealership i will ever buy a vehicle from. The staff went the extra mile to make our purchase an enjoyable experience. More

by Bldeschepper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Bellingham Ford Lincoln responded

Bldeschepper, Thanks for taking the time to post such a great review!

October 21, 2021

Both David & Samantha have always been kind & helpful to make sure thing's are always taken care of . More

by LSKYNERD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Carrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Monroe
Oct 21, 2021 -

LSKYNERD responded

Thank's for the great work & professionalism both David & Samantha

Oct 25, 2021 -

Bellingham Ford Lincoln responded

LSKYNERD, Thank you for acknowledging both David & Samantha and thank you for the 5 STAR Review. We are fortunate to have them and appreciate your business.

October 19, 2021

They pay attention to your input. They go above and beyond to get the job done right. More

by Desimouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Carrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie James-Silva
Oct 25, 2021 -

Bellingham Ford Lincoln responded

Desimouse, Thank you for the kind words and for your review!

October 18, 2021

Really nice people, one of the best car buying experiences I’ve had. I would buy another car from them anytime. More

by Collin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Collins
Oct 20, 2021 -

Bellingham Ford Lincoln responded

Collin, Thank you for taking the time to post such a kind review!

October 15, 2021

My truck was diagnosed with a faulty door lock accuator which had to be ordered. After 2 weeks I called and was told the part was not in. After 4 weeks I called again and the part was in. The parts person More

by GENESTERK
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Carrera
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Bellingham Ford Lincoln responded

GENESTERK, First, let me apologize for the poor quality control you received on your repair. To give it back to you without making sure the repair was completed is unforgivable. Second, I am sorry for the delays you experienced in trying to get it taken care of too. As you can see, we are working on a lot of issues but we are gaining ground. I would appreciate it if you could give me a call at your convenience so I can try to make this right for you. My name is Gary Schuler and my direct line is (360) 392-7105. Thank you, Gary

October 15, 2021

David’s a good communicator and it seems the whole team there is paying attention to customer service. There are mistakes at times but they make it right. More

by Bobdillman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Carrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Bellingham Ford Lincoln responded

Bob, Thank you for the kind words and understanding. David does a great job for both of us and was just promoted because of that. Thank you for the 5 STAR Review too.

October 15, 2021

Terrible service. Poor communication from staff both over phone and in person. I called repeatedly for over a month to schedule an appointment for recall notice. Phone consistently went to voicemail and my m More

by Abby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Samantha Monroe, Charlie James-Silva
Oct 18, 2021 -

Bellingham Ford Lincoln responded

Abby, My apologies for the extremely poor customer service. I would so appreciate you giving me a call at your convenience, so I can try to make this right. My direct line is (360) 392-7105 and my name is Gary Schuler. I hope that I hear from you. Thank you.

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