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Bellingham Ford Lincoln

Bellingham, WA

4.3
1,182 Reviews
Bellingham Ford, WA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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1820 James Street

Bellingham, WA

98225

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Showing 1,182 reviews

October 14, 2021

They were fast, friendly, efficient and high quality customer service experience would go back 10 out of 10 More

by DillonR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Bruinsma
Oct 15, 2021 -

Bellingham Ford Lincoln responded

Thanks Dillon, we appreciate the opportunity and the review!

October 14, 2021

I take my bus in and always have great service. I use it for taking my residents from Springcreek anywhere they need to go! Your shuttle driver is great, always on time and is friendly More

by administratorspc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Carrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ellie Miller
Oct 15, 2021 -

Bellingham Ford Lincoln responded

Thanks for the business and the great review! We very much appreciate you taking the time!

October 14, 2021

Took my truck in for 100k mile maintenance, was quoted one price on the phone, and showed up to a bill $600 higher when I arrived (a day after they said service would be done). The manager was sympathetic More

by sillson88stuart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Samantha Monroe, Charlie James-Silva
Oct 25, 2021 -

Bellingham Ford Lincoln responded

sillson88stuart, Please let me apologize for the poor service you received and I really want to try and make it right. I sure hope I can convince you to give me a call on my direct line, (360) 392-7105. My name is Gary Schuler and I don't think we have met yet. I am the Director here and will do everything that I can to help. I hope to talk with you soon. Thank you

Oct 26, 2021 -

sillson88stuart responded

Thanks Gary, Left you a voicemail this morning.

Oct 27, 2021 -

Bellingham Ford Lincoln responded

Stewart, Thank you for taking the time to talk with me this afternoon. I am looking forward to meeting with you tomorrow and review the invoices and take a look at your vehicle too. See you tomorrow. Gary

October 14, 2021

Great customer service, I would recommend anyone to buy there next Ford here. Michelle took lots of time to show me how to use every aspect of my new Bronco sport. More

by Markwyant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

Bellingham Ford Lincoln responded

Mark, Thank you for taking the time to post a great review! We very much appreciate you!

October 14, 2021

Sales staff was fun, helpful, professional and knowledgeable. The parts counter was also great in helping to find accessories for the truck. More

by teamvarga
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Diehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Varga
Oct 15, 2021 -

Bellingham Ford Lincoln responded

Teamvarga, Thanks so much for taking the time to post such a cool review, much appreciated!

October 13, 2021

Love Bellingham Ford and Lincoln. I honestly would not Love Bellingham Ford and Lincoln. I honestly would not recommend buying a vehicle anywhere else. They are friendly, go above and beyond to make thin More

by Larissa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kirsten Kost
Oct 15, 2021 -

Bellingham Ford Lincoln responded

Larissa, you are making us collectively blush!!!! Thanks so much for the business and the FANTASTIC review!!!!

October 13, 2021

Went in for a check engine light and was quoted $175… Ended up being charged over $400 with no explanation. I will not be back to Bellingham Ford. More

by Jamesb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Carrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Bellingham Ford Lincoln responded

Jamesb, I need to apologize if we did work that was not authorized by you. I would appreciate if you would please call me on my direct line, (360) 329-7105 so we can make this right. My name is Gary Schuler and I am looking forward to speaking with you. Thank you, Gary

October 13, 2021

Always great job, everyone is helpful. And the shuttle driver is alway great to ride with, even when I need to e baker view via the guide meridian ! More

by administratorspc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Carrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Schwartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ellie Miller
Oct 15, 2021 -

Bellingham Ford Lincoln responded

Thanks for taking the time to trust is with your business and to post such a great review!

October 11, 2021

No concerns regarding the mechanical work done. I am disappointed in the distant, cold, indifferent attitude of all the service crew members. There was one exception: Silva demonstrated concern and inte More

by flightmaster
Recommend Dealer
Yes
Employees Worked With
Charlie James-Silva
Oct 13, 2021 -

Bellingham Ford Lincoln responded

flightmaster, I apologize for the poor attitude you experienced on your visit here. I am not sure when you were here, but we have made major changes in our staff recently, due to exactly what you describe. We agree that Charlie Silva is a winner and i am certain that the follow-up will be much improved when you visit us next.

October 09, 2021

I brought my car in for a recall issue and when I was called and told that the issue wasn't recall related, was NOT told that there would be a charge for the diagnosis. In the future, I would suggest tha More

by CKWHITE45
Customer Service
Recommend Dealer
No
Employees Worked With
Charlie James-Silva
Oct 11, 2021 -

Bellingham Ford Lincoln responded

xx, First, let me apologize for the shuttle issue. I am sorry and we are working on ways to improve that service as we speak. I wanted to know if you were charged anything for diagnosis. Please let me know, my direct line is (360) 392-7105 and my name is Gary Schuler. I am looking forward to hearing from you...

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