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Benzel-Busch Mercedes-Benz

Englewood, NJ

4.8
4,852 Reviews
Benzel-Busch Mercedes-Benz is the authorized Mercedes-Benz dealer at 28 Grand Ave in Englewood, NJ, family-owned by the Agresta family for nearly 50 years and part of the Benzel-Busch Family of Dealerships. We carry one of the region's largest selections of new and Certified Pre-Owned Mercedes-Benz vehicles, including AMG and Mercedes-Maybach, along with Mercedes-Benz EVs and vans. Our on-site AMG Performance Center serves drivers who want the full performance lineup, and our Certified Pre-Owned inventory passes a comprehensive Mercedes-Benz inspection. Service is handled by the Service Department at Benzel-Busch Mercedes-Benz, at the same address, with factory-trained Mercedes-Benz technicians, genuine Mercedes-Benz parts, and a Mercedes-Benz Certified Collision Center. We also operate the SMART Service Department for smart fortwo owners, gas and electric. Individual account representatives, customer loaner vehicles, and concierge service were pioneered here, and they remain part of how we work. We serve Englewood, Tenafly, Ridgewood, Fort Lee, Paramus, Edgewater, and drivers throughout Bergen County, Hudson County, and the New York metro area. Established in 1962 Benzel-Busch Motor Car was founded in Englewood by Ziggy Benzel. In 1978 he sold it to Joseph Agresta, Sr., whose family had been in transportation since the early 1900s: blacksmiths in Southern Italy and then Hudson County, NJ, a Diamond T truck dealership under Arthur Agresta I, and, through AVA Leasing Inc., early pioneers of individual vehicle leasing when the major finance companies did not yet offer it. Joe brought that service philosophy to Mercedes-Benz retail and introduced individual account representatives, customer loaner vehicles, roadside assistance and concierge service well before the industry adopted them. He also put the dealership to work in the community, supporting local charities, sports leagues, schools and hospitals. His children run the business today as the Benzel-Busch Family of Dealerships: Benzel-Busch Mercedes-Benz in Englewood, Mercedes-Benz of Orange County in Harriman, NY, and Genesis of Englewood, with Maybach and smart added along the way.
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28 Grand Ave

Englewood, NJ

07631

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Showing 4,852 reviews

March 12, 2026

I had an excellent experience working with Jieun. She provided a great deal and was incredibly thorough with every explanation. I really appreciated how clear and transparent the entire process was f More

by YH Kim
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Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2026

I had an excellent experience working with Jieun Kim when purchasing my first Mercedes here at Englewood. The process had a few challenges and took longer than expected, but Jieun stayed patient, professiona More

by jeffhong5
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Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2026

Eli is a terrific sale person who has the customer's interests as his priority. More

by DFOXX24
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Recommend Dealer
Yes
Employees Worked With
Eli Kalajian
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2026

Purchasing a car at the Englewood dealership was an extremely enjoyable and convenient experience, and I was very satisfied with Mrs. Chun's kind and professional service. More

by YOONJINUSA
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Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2026

I had an outstanding experience purchasing my Mercedes from Jiuen Chun at Benzel-Busch. From the moment I walked in, Jiuen was incredibly welcoming, professional, and attentive. She made the entire proces More

by ivonnahazelwood
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Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2026

English열기/닫기 아이콘 It's my first time buying a car, and I've never seen a dealer take such consideration and care of me from a customer's point of view. She's kind, but she takes care of the most reasonabl More

by noowoo07
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Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2026

Peter was very professional and gave me all the information I needed to make a decision. He followed up and made me realize that the offer to replace my car for a GLC 300 was a good one. More

by menezeskenneth
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Yes
Employees Worked With
Peter Poliandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2026

Jieun was kindly informed us all about the cars we were interested in and very patient with many detailed questions. Jieun was on top of everything and took good care of all other small details for us incl More

by Joon
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior
February 21, 2026

Orlando is the best. I always have a fantastic experience at Benzel Busch. They are the best dealer in the area and I will always buy my cars there. More

by JPOWELL24
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Sossio Sole
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2026

The professionalism, efficiency, and dedication of the team at Benzel-Busch Mercedes-Benz in Englewood, NJ, are truly unmatched. Their deep knowledge, willingness to go above and beyond, and genuine care More

by NYCLOVING
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Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Eli Kalajian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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