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Benzel-Busch Mercedes-Benz
Englewood, NJ
4,850 Reviews
Benzel-Busch Mercedes-Benz is the authorized Mercedes-Benz dealer at 28 Grand Ave in Englewood, NJ, family-owned by the Agresta family for nearly 50 years and part of the Benzel-Busch Family of Dealerships. We carry one of the region's largest selections of new and Certified Pre-Owned Mercedes-Benz vehicles, including AMG and Mercedes-Maybach, along with Mercedes-Benz EVs and vans. Our on-site AMG Performance Center serves drivers who want the full performance lineup, and our Certified Pre-Owned inventory passes a comprehensive Mercedes-Benz inspection. Service is handled by the Service Department at Benzel-Busch Mercedes-Benz, at the same address, with factory-trained Mercedes-Benz technicians, genuine Mercedes-Benz parts, and a Mercedes-Benz Certified Collision Center. We also operate the SMART Service Department for smart fortwo owners, gas and electric. Individual account representatives, customer loaner vehicles, and concierge service were pioneered here, and they remain part of how we work. We serve Englewood, Tenafly, Ridgewood, Fort Lee, Paramus, Edgewater, and drivers throughout Bergen County, Hudson County, and the New York metro area.
Established in 1962 Benzel-Busch Motor Car was founded in Englewood by Ziggy Benzel. In 1978 he sold it to Joseph Agresta, Sr., whose family had been in transportation since the early 1900s: blacksmiths in Southern Italy and then Hudson County, NJ, a Diamond T truck dealership under Arthur Agresta I, and, through AVA Leasing Inc., early pioneers of individual vehicle leasing when the major finance companies did not yet offer it. Joe brought that service philosophy to Mercedes-Benz retail and introduced individual account representatives, customer loaner vehicles, roadside assistance and concierge service well before the industry adopted them. He also put the dealership to work in the community, supporting local charities, sports leagues, schools and hospitals. His children run the business today as the Benzel-Busch Family of Dealerships: Benzel-Busch Mercedes-Benz in Englewood, Mercedes-Benz of Orange County in Harriman, NY, and Genesis of Englewood, with Maybach and smart added along the way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,850 reviews
August 24, 2026
My experience at the Englewood Benz dealership was wonderful. Jieun C. and the other staff members were extraordinary with their expertise and professionalism. They took extra measures to make sure I wonderful. Jieun C. and the other staff members were extraordinary with their expertise and professionalism. They took extra measures to make sure I was at beyond satisfactory level with my car purchase. Highly recommend! More
by hanjungnahh
Employees Worked With
August 21, 2026
Good customer service. Straight forward Quick turnaround. Good follow up. Enjoyed sound business. Thanks all. Straight forward Quick turnaround. Good follow up. Enjoyed sound business. Thanks all. More
by JEAPEN16
Verified CustomerAugust 21, 2026
It was a fantastic experience. Joseph Simsek went above and beyond to make it a seamless experience. Great amazing experience shopping at Benzel Busch. We got the car we wanted and Joseph Simsek went above and beyond to make it a seamless experience. Great amazing experience shopping at Benzel Busch. We got the car we wanted and they were so easy to work with from the very beginning till the end. I would definitely say the staff is extremely professional and they listen to all your requests and they have amazing selection of cars. More
by GUNEY
August 21, 2026
First Class Service, professional and makes buying a car a great experience. Highly recommend Benzel-Busch and Lino Carcardi. Great team and they make you feel like family. a great experience. Highly recommend Benzel-Busch and Lino Carcardi. Great team and they make you feel like family. More
by joestucazz
Employees Worked With
August 12, 2026
They sold me a used E400 with very low mileage at a great price! The saleslady, Jieun, was excellent! I live in a different state, and all the paperwork was handled perfectly. price! The saleslady, Jieun, was excellent! I live in a different state, and all the paperwork was handled perfectly. More
by MPDOLLAR
Employees Worked With
August 12, 2026
Amazing experience shopping with Benzel-Busch! I would highly recommend shopping here if looking for a Mercedes-Benz! I would highly recommend shopping here if looking for a Mercedes-Benz! More
by JEFFREYOS
Employees Worked With
August 12, 2026
Ariton and the whole Mercedes team were amazing! They listen to all my requests, made me feel extremely comfortable and got me the car I wanted! No surprises, no gimmicks, just amazing customer serv They listen to all my requests, made me feel extremely comfortable and got me the car I wanted! No surprises, no gimmicks, just amazing customer service (and obviously, an amazing car!). Many thanks to them! More
by JOSEANDRESJAIME
Employees Worked With
Ariton
August 12, 2026
Sales people are great but service agents are just ok. I feel like a burden to them when I visit I feel like a burden to them when I visit More
by CHANG.KYMM
August 12, 2026
Rating: 5/5 Stars ​If you want a great experience, I highly recommend asking for Ms. Jieun Chun. ​Moving from my previous lease straight into my new one was completely seamless thanks to Jieun. She ins highly recommend asking for Ms. Jieun Chun. ​Moving from my previous lease straight into my new one was completely seamless thanks to Jieun. She instantly understood what I was looking for, kept the whole process moving fast, and handled all the paperwork with absolute precision. Beyond her great speed and organization, her warm, attentive service made picking up the car a real pleasure. ​If you value your time and want a smooth, stress-free lease transition with someone who genuinely knows what they’re doing, Ms. Jieun Chun is the person to go to. More
by vivijwk
Employees Worked With
