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Benzel-Busch Mercedes-Benz
Englewood, NJ
4,850 Reviews
Benzel-Busch Mercedes-Benz is the authorized Mercedes-Benz dealer at 28 Grand Ave in Englewood, NJ, family-owned by the Agresta family for nearly 50 years and part of the Benzel-Busch Family of Dealerships. We carry one of the region's largest selections of new and Certified Pre-Owned Mercedes-Benz vehicles, including AMG and Mercedes-Maybach, along with Mercedes-Benz EVs and vans. Our on-site AMG Performance Center serves drivers who want the full performance lineup, and our Certified Pre-Owned inventory passes a comprehensive Mercedes-Benz inspection. Service is handled by the Service Department at Benzel-Busch Mercedes-Benz, at the same address, with factory-trained Mercedes-Benz technicians, genuine Mercedes-Benz parts, and a Mercedes-Benz Certified Collision Center. We also operate the SMART Service Department for smart fortwo owners, gas and electric. Individual account representatives, customer loaner vehicles, and concierge service were pioneered here, and they remain part of how we work. We serve Englewood, Tenafly, Ridgewood, Fort Lee, Paramus, Edgewater, and drivers throughout Bergen County, Hudson County, and the New York metro area.
Established in 1962 Benzel-Busch Motor Car was founded in Englewood by Ziggy Benzel. In 1978 he sold it to Joseph Agresta, Sr., whose family had been in transportation since the early 1900s: blacksmiths in Southern Italy and then Hudson County, NJ, a Diamond T truck dealership under Arthur Agresta I, and, through AVA Leasing Inc., early pioneers of individual vehicle leasing when the major finance companies did not yet offer it. Joe brought that service philosophy to Mercedes-Benz retail and introduced individual account representatives, customer loaner vehicles, roadside assistance and concierge service well before the industry adopted them. He also put the dealership to work in the community, supporting local charities, sports leagues, schools and hospitals. His children run the business today as the Benzel-Busch Family of Dealerships: Benzel-Busch Mercedes-Benz in Englewood, Mercedes-Benz of Orange County in Harriman, NY, and Genesis of Englewood, with Maybach and smart added along the way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,850 reviews
June 03, 2026
Jieun was an absolute pleasure to work with and she was very helpful throughout the whole car finding and buying process. very helpful throughout the whole car finding and buying process. More
by Alphonso Roberson
Employees Worked With
May 31, 2026
Frank has been very professional, knowledgeable and responsive to all our needs. He has spent several hours with my wife explaining the operation of our new station wagon responsive to all our needs. He has spent several hours with my wife explaining the operation of our new station wagon More
by AKANTER847
Verified CustomerEmployees Worked With
May 30, 2026
Professional staff, the salesperson Gio is tremendous. Very knowledgeable, conscientious and accommodating. Best salesperson I’ve ever had, I’m extremely happy with everything. Very knowledgeable, conscientious and accommodating. Best salesperson I’ve ever had, I’m extremely happy with everything. More
by JOHN@RIVERPALM.COM
Employees Worked With
May 28, 2026
Great customer service from start to finish. Joseph was great to work with — professional, helpful, and made the whole process smooth and easy. Highly recommend! Joseph was great to work with — professional, helpful, and made the whole process smooth and easy. Highly recommend! More
by ndelgadillo25
Employees Worked With
May 28, 2026
Exceptional and superior! I was greeted with a beautiful smile from the front desk staff and escorted to my appointment with Jieun Chun. Jieun worked diligently to secure the I was greeted with a beautiful smile from the front desk staff and escorted to my appointment with Jieun Chun. Jieun worked diligently to secure the absolute best deal for me. This is my fourth lease from Mercedes and each and every time Jieun managed to deliver exactly what I wanted. She is extremely knowledgeable about the Mercedes brand and I highly recommend her. If you would like your expectations surpassed with a seamless process and top tier customer service, visit Benzel Busch Motor Car and ask for Jieun Chun! More
by Dee Dee
May 27, 2026
The staff here really go above and beyond. I had a really good experience and would buy again from dealership and would recommend to family and friends. I had a really good experience and would buy again from dealership and would recommend to family and friends. More
by Howie
May 21, 2026
Frank was outstanding throughout the process and was very well versed in all aspects of the car. He was also very communicative and spent a significant amount of time with us looking at the various models. well versed in all aspects of the car. He was also very communicative and spent a significant amount of time with us looking at the various models. More
by JOSESANTOS2624
Employees Worked With
May 20, 2026
Giovanni was incredibly helpful, very attentive, and a pleasure to work with. Look forward to continuing our relationship. pleasure to work with. Look forward to continuing our relationship. More
by TOTINOMJ
Employees Worked With
May 19, 2026
A very good salesperson; she helped me with all my questions and assisted me in choosing my car. This is the third car I’ve bought from her. Thank you very much. questions and assisted me in choosing my car. This is the third car I’ve bought from her. Thank you very much. More
by NELSONPATI37
May 16, 2026
Jieun provided the best service. A+ on professionalism. Highly recommended and I will be coming back to her once my lease is finished! A+ on professionalism. Highly recommended and I will be coming back to her once my lease is finished! More
by janesmlee59
Employees Worked With
