Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Benzel-Busch Motor Car
Englewood, NJ
4,602 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,602 reviews
November 25, 2021
Salesman great would go there again in again recommending to everyone noce nice nice beautiful to everyone noce nice nice beautiful More
by OVIDIO_SILVA
Verified CustomerEmployees Worked With
November 25, 2021
lack of communication, inability to reach service advisor by phone, $220 to replace wiper blades was very excessive, driver called for credit card info, but he could not speak english or identify himself. Ti by phone, $220 to replace wiper blades was very excessive, driver called for credit card info, but he could not speak english or identify himself. Tim was pleasant and professional. More
by rhubschman
Employees Worked With
Other Employees :
Jason Burgoyne, Marko Jovanovic
November 24, 2021
Dealership was very well kept and friendly. As soon as I came in a was seated with Mike whil helped me drive out the same day. came in a was seated with Mike whil helped me drive out the same day. More
by ELIERIS.JIMENEZ
November 24, 2021
Soscio is the best service manager in the business. I have with him for years and he offers excellent service. have with him for years and he offers excellent service. More
by SAL30
Employees Worked With
November 24, 2021
Great communication from start to finish. Work completed Great communication from start to finish. Work completed as discussed. Loaner vehicle was new and clean. Work was completed within timeframe discusse Great communication from start to finish. Work completed as discussed. Loaner vehicle was new and clean. Work was completed within timeframe discussed. What more can you say! More
by Natalie01
Employees Worked With
Marko Jovanovic
November 24, 2021
I will not return for service at your dealership. One of the worst experiences I had. I came for express service and had to wait for 20 minutes for paperwork after the car was serviced (defeats the purpose the worst experiences I had. I came for express service and had to wait for 20 minutes for paperwork after the car was serviced (defeats the purpose of express service) and I had prepaid maintenance. After they gave me the paperwork, they could not locate the car for 40 minutes (I am not exaggerating the time - it was the actual time). I was waiting in the cold as they kept saying the car should be there momentarily. I don’t remember the name of the person I dealt with. He was sitting at the reception at the service department. I am choosing a name as the system is not letting me submit the response unless I choose a service representative. I am just selecting Sossio Sol as it is the last name on the list. More
by RREDDY108
Employees Worked With
November 23, 2021
Always great quality service. I trust them with my vehicle. The staff is very knowledgeable and the customer service is excellent vehicle. The staff is very knowledgeable and the customer service is excellent More
by JOEL
Employees Worked With
November 23, 2021
Matthew was really easy to work with. He offered a suv I’ve been searching for for months. He was honest and the whole process was a smooth one. Im very happy with my buying experience with this location I’ve been searching for for months. He was honest and the whole process was a smooth one. Im very happy with my buying experience with this location. More
by ANTONETADREJAJ
November 22, 2021
Service was great. Chris Was as usual great to deal with and has been for many years. and has been for many years. More
by NFSTEIN
Employees Worked With
November 20, 2021
Jay Lee is best. I am very satisfied with Jay Lee's detailed explanation and quick processing. detailed explanation and quick processing. More
by 2GRACEYSCHO
