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Benzel-Busch Motor Car
Englewood, NJ
4,600 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,600 reviews
November 01, 2021
The Service Dept. is first-rate. The Service Advisors are first-rate. Everyone working at this dealership is first-rate. are first-rate. Everyone working at this dealership is first-rate. More
by Mac B.
Verified CustomerEmployees Worked With
November 01, 2021
Chris H was receptive and took care of all of my requests. Best so far in your department! requests. Best so far in your department! More
by RMIGLIORELLI
Employees Worked With
November 01, 2021
One of the best in the area, but need to be more detail in car wash service in car wash service More
by GOMEZ6446
November 01, 2021
The place is undergoing construction so things seem cramped on the outside. Inside it is fine and well setup, clean, and efficient. My only wish is for the paperwork and invoicing to be clearer to sho cramped on the outside. Inside it is fine and well setup, clean, and efficient. My only wish is for the paperwork and invoicing to be clearer to show any promotional discounts if they were applied as discussed. More
by Anon
Employees Worked With
October 30, 2021
An amazing experiece, every member of the service center is highly professional and takes pride in providing excellent client care from dropping off, recieving updates and when picking up the car. I woul is highly professional and takes pride in providing excellent client care from dropping off, recieving updates and when picking up the car. I would never shop anywhere else for a Mercedes. Warren Finkel Englewood NJ More
by WF
October 30, 2021
They did not do updates to my vehicle.I never want to They did not do updates to my vehicle. I never want to deal with unfriendly employee. Please never contact us again They did not do updates to my vehicle. I never want to deal with unfriendly employee. Please never contact us again More
by alex@abauer.nyc
Employees Worked With
John Powell
October 28, 2021
As always I was very pleased with Benzel-Busch's service. Chris Iseman is a true professional. Chris Iseman is a true professional. More
by DUDZS
Employees Worked With
October 28, 2021
I always have an excellent experience when I have to bring my car in for service. It’s a pleasure to work with Chris Iseman my service rep. He’s always very helpful. bring my car in for service. It’s a pleasure to work with Chris Iseman my service rep. He’s always very helpful. More
by SDSCHWAR1
Employees Worked With
October 28, 2021
No one cares once you buy the car. Once you take the car to get work done service advisors don’t explain anything to you what was done. to get work done service advisors don’t explain anything to you what was done. More
by babuthuvayoor
