Benzel-Busch Motor Car

Frank is service is wonderful. On top of my repair and kept me informedr kept me informedr More

Excellent and very efficient personal serve from MR. Jay Lee. Very happy with his service Lee. Very happy with his service More

doug ryan is a real asset to your company he has product knowledge and took the time to answer all questions. The overall experience was very positive. knowledge and took the time to answer all questions. The overall experience was very positive. More

Mr Yusuf was very helpful. 3 years ago, I had rented my first car from Mercedes with him and due to my satisfaction, I directly went to him for the new car. His positive energy makes the difference. first car from Mercedes with him and due to my satisfaction, I directly went to him for the new car. His positive energy makes the difference. More

This past Friday I leased my first Mercedes at Benzel Busch! Orlando went above and beyond to make it a really enjoyable experience. He was knowledgable on the cars, responsive to all of my questions and Busch! Orlando went above and beyond to make it a really enjoyable experience. He was knowledgable on the cars, responsive to all of my questions and emails, and extremely patient with showing me the features of my new car. I look forward to continue doing business at this dealership in the future! Thanks again Orlando, you’re the best!!! More

Giovani was very helpful and nice. Dealership is clean and accommodating. The experience was very easy and fast. I would recommend this dealership to my friends and accommodating. The experience was very easy and fast. I would recommend this dealership to my friends More

Being I didn't have an appointment, I had to wait 2 hours. to replace my dead battery. I used to work in a station and I could replace a dead battery in 15-20 minutes! Dr. Alan Vella hours. to replace my dead battery. I used to work in a station and I could replace a dead battery in 15-20 minutes! Dr. Alan Vella More

The WORST service I have ever received from ANY dealership. Over and over and over again the service department failed to meet even the lowest standard of service. I am still trying to get a simple dealership. Over and over and over again the service department failed to meet even the lowest standard of service. I am still trying to get a simple part for OVER A MONTH. I have been sent broken parts as well as parts that were in unacceptable condition. I have been lied to, had my calls and emails repeatedly ignored and been treated as an annoyance and not a customer. I have been a Mercedes-Benz owner for over 50 years, and I’ve never experienced a dealership service department provide such an in acceptable level of service, and over a protracted period of time. More

My wife went in at 11:00am and felt an attitude from the personnel because they had her down for a 9:00am appt. Well, I worked it out with Chris that she could come in mid-morning so what the attitude? So personnel because they had her down for a 9:00am appt. Well, I worked it out with Chris that she could come in mid-morning so what the attitude? Some of my texts were not returned in a timely fashion. When I picked up the car it was filthy and they said if I waited 20 minutes they would wash it. I left. I know the pandemic hurt personal service, but it was not what I expected out of Benzel-Busch. More

Yesterday was another first class experience at Benzek-Busch. Scott Bateman knew of a recall on my GLE so he booked my visit immediately when I called about the notice. The repair was completed in Benzek-Busch. Scott Bateman knew of a recall on my GLE so he booked my visit immediately when I called about the notice. The repair was completed in a short time, then the GLE car got a multi-point inspection and a wash and vacuum, all without charge. The loaner was a brand new 300C and enjoyable, also no charge. More