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Benzel-Busch Motor Car
Englewood, NJ
4,690 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,690 reviews
October 14, 2025
I highly recommend working with Doug Ryan at Benzel-Busch in Englewood, NJ if you’re in the market for a new Mercedes-Benz! I’ve personally worked with Doug for over 10 years, and every experience has been c in Englewood, NJ if you’re in the market for a new Mercedes-Benz! I’ve personally worked with Doug for over 10 years, and every experience has been consistently outstanding. Doug makes the car-buying process smooth, transparent, and genuinely enjoyable. He’s incredibly knowledgeable, patient, and never makes you feel rushed or pressured. What really stands out is his responsiveness—he’s always just a text away with helpful answers and timely updates. I previously owned a GLE 53 AMG Coupe, but I absolutely love my new GLE 450 Coupe. Thanks to Doug, I felt truly taken care of from start to finish. If you're looking for a top-tier buying experience, Doug Ryan is the person to see. More
by WPCANTLEY
Verified Customer
October 11, 2025
It is always a pleasure to work with Jim and Benzel Busch. This is our 5th car with them, process is seamless and as always a great experience! Busch. This is our 5th car with them, process is seamless and as always a great experience! More
by SANDRIANI
October 11, 2025
It was clean and the staff were friendly and professional. Looking forward to continued partnership professional. Looking forward to continued partnership More
by soohee418
Employees Worked With
October 10, 2025
My only issue is how tight and busy service is . I think you need more room I think you need more room More
by LAUREN.NOBEL
Employees Worked With
October 09, 2025
Exceptional service from Giovanni Barbaro who's done an amazing job at finding the car we wanted! amazing job at finding the car we wanted! More
by CCIORDAS27
October 05, 2025
It was good experience except the paper work completion portion. They didn’t give the right paper work in time to register my car. Eventually they sent to me in mail. Overall good dealership. portion. They didn’t give the right paper work in time to register my car. Eventually they sent to me in mail. Overall good dealership. More
by TXABRAHAM
Employees Worked With
October 04, 2025
Our salesperson Jay Lee was fantastic only reason we bought car at this dealership instead of another Mercedes Dealership bought car at this dealership instead of another Mercedes Dealership More
by DAVE.MUNDY1
October 04, 2025
All I can say is that I keep coming back to Benzel Bush. Lou Gallo and his work force are Amazing. Thank you all the the amazing experience. More impressed every time!!! Lou Gallo and his work force are Amazing. Thank you all the the amazing experience. More impressed every time!!! More
by denny.rod
October 03, 2025
Purchased a new Mercedes and had to bring it in twice within the first month for a check engine light. The dealership showed little ownership, provided poor customer support, and ultimately told me to co within the first month for a check engine light. The dealership showed little ownership, provided poor customer support, and ultimately told me to contact Mercedes directly if the issue recurs. Very disappointing experience for a brand that claims to represent quality and reliability. More
by Roven
Employees Worked With
October 01, 2025
Sales representative was great and very informative. Made me feel relax while talking and looking at the cars Made me feel relax while talking and looking at the cars More
by JASONRIEDL
Employees Worked With
