Benzel-Busch Motor Car

Service Department made the experience of a Recall issue very easy to handle and processed the repair quickly and effectively. Frank handled everything and was prompt and thorough very easy to handle and processed the repair quickly and effectively. Frank handled everything and was prompt and thorough More

The Express service I received, regarding the repair/replacement of my right rear wheel was exceptional. Additionally, the Service Representative kept me abreast of what needed to be repaired. repair/replacement of my right rear wheel was exceptional. Additionally, the Service Representative kept me abreast of what needed to be repaired. More

The service was very professional and done in a timely manner. The only thing is that it is costly. I have had the car a little over two years and there are no major problems. My only complaint is the manner. The only thing is that it is costly. I have had the car a little over two years and there are no major problems. My only complaint is the Mercedes me app is for the birds. I still can’t start my car remotely. More

Scott was very professional took care of my needs and my car was finish at the time he gave me thank you very much,Mr Epps!!!! car was finish at the time he gave me thank you very much,Mr Epps!!!! More

Was coerced into receiving services that my car did not require. I haven’t had the car for a year yet & I was told I needed brakes! Additionally, I don’t even drive the car every day. require. I haven’t had the car for a year yet & I was told I needed brakes! Additionally, I don’t even drive the car every day. More

I was extremely happy the way service department this was my first service on my vehicle I had 10:30 appointment they took the car in right away from the waiting room I was able to see the guy took very good my first service on my vehicle I had 10:30 appointment they took the car in right away from the waiting room I was able to see the guy took very good care of my car checking everything tires , brakes , changed oil , filter and he even take the time to vacuum the leaves in the engine compartment. When they brought the car it was washed also great service. Thank You. More

Sossio is excellent. Very personable and professional. Been dealing with him for many years . Found it necessary to service one of our vehicles out of state. Service and employees incompetent Benzel Been dealing with him for many years . Found it necessary to service one of our vehicles out of state. Service and employees incompetent Benzel Busch is first class! More

Michael went out of his way to help us in every way possible! So lucky to have him as our sales person.. His commitment to service excellence can not be surpassed! possible! So lucky to have him as our sales person.. His commitment to service excellence can not be surpassed! More

Friendly and professional. I have another dealership 10 minutes from my work, but prefer to drive for a while to Nanuet’s dealership. Special thanks to John Geraci. minutes from my work, but prefer to drive for a while to Nanuet’s dealership. Special thanks to John Geraci. More

Outstanding experience in every way. From education through purchase, could not have had a more positive experience. Think you’ve got a Benz customer for Life. through purchase, could not have had a more positive experience. Think you’ve got a Benz customer for Life. More