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Benzel-Busch Motor Car
Englewood, NJ
4,608 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,608 reviews
February 24, 2021
The lounge is very clean and I am comfortable to stay there while waiting for my car. Chris is very friendly and kept me posted and the work was completed ahead of scheduled. there while waiting for my car. Chris is very friendly and kept me posted and the work was completed ahead of scheduled. More
by PATTY.CHEUNG
Verified CustomerEmployees Worked With
Chris Almanza
February 23, 2021
Always happy with the service I get from Marko. He's friendly, thorough and always seems to remember me. The rest of the Benzel Busch team, are always friendly and helpful too.. friendly, thorough and always seems to remember me. The rest of the Benzel Busch team, are always friendly and helpful too.. More
by Mec9
Employees Worked With
Marko Jovanovic
February 22, 2021
If i have an EClass they should give you an Eclass for a loaner or something similar definitely not a CLA! besides that everuything was perfect. loaner or something similar definitely not a CLA! besides that everuything was perfect. More
by AVELINOLIMA
Employees Worked With
February 22, 2021
Service exceeded expectations in terms of customer experience overall. Chris kept me posted on progress of service and what needed attention. I finished early which was a nice surprise too. experience overall. Chris kept me posted on progress of service and what needed attention. I finished early which was a nice surprise too. More
by SHARYNK
Employees Worked With
Christopher Almanzar
February 21, 2021
I enjoyed working with Kathy She was very responsive to I enjoyed working with Kathy She was very responsive to my needs, always answered my email., helped me build a beautiful car, was very knowledgeable I enjoyed working with Kathy She was very responsive to my needs, always answered my email., helped me build a beautiful car, was very knowledgeable. More
by SHARONSLAZARUS
February 19, 2021
Great experience working with Rich Palm. Always a gentleman, patient, courteous and professional. Please keep up the good work!! Very conscience of all guidelines for keeping you, himself and his s gentleman, patient, courteous and professional. Please keep up the good work!! Very conscience of all guidelines for keeping you, himself and his staff safe during this global pandemic. More
by ZO
February 17, 2021
Lou Gallo is the best. I've been working with him for over 10 years and he always make the process easy and simple. I would recommend him. over 10 years and he always make the process easy and simple. I would recommend him. More
by KBANDAZIAN
February 17, 2021
As always, the service was fast, efficient, courteous etc. This was a scheduled maintenance visit, so I can’t really say that they fixed a problem, but they probably prevented one. etc. This was a scheduled maintenance visit, so I can’t really say that they fixed a problem, but they probably prevented one. More
by C.PRETTYMAN
February 17, 2021
Check-in was efficient.Contact with updates during the Check-in was efficient. Contact with updates during the service. Ease of pick-up . Loaner vehicle was ready Service agent reviewed the entire find Check-in was efficient. Contact with updates during the service. Ease of pick-up . Loaner vehicle was ready Service agent reviewed the entire findings reports with me More
by NNRN
February 17, 2021
I paid cash for a car on 2/11/21. They won't ship it to me as promised and won't return ANY phone calls. Very frustrating for such a highly rated dealership. me as promised and won't return ANY phone calls. Very frustrating for such a highly rated dealership. More
by LWITZLEB
Employees Worked With
Matthew Paparozzi, Jose Perez
