Benzel-Busch Motor Car

5 star Express Service is 5 Star from intake, repair, wash and delivery. I was in and out within the prescribed time period and very satisfied with the resul Express Service is 5 Star from intake, repair, wash and delivery. I was in and out within the prescribed time period and very satisfied with the results. More

I traveled two hours to purchase my 2017 Mercedes. Steve was friendly, personable, and made my purchase seamless. The finance department and manager were also great to work with. I will come back to this MB was friendly, personable, and made my purchase seamless. The finance department and manager were also great to work with. I will come back to this MB location in the future More

Disappointed with the Warranty I am a repeat Benzel Busch customer and am currently on my fourth lease with the dealership. My experience with the Sales and Service Departments have I am a repeat Benzel Busch customer and am currently on my fourth lease with the dealership. My experience with the Sales and Service Departments have always been pleasant. During my last visit, I was assisted by Marco Jovanovic who was very professional and easy to deal with. I expressed concern over issues with my front passenger tire. Mr. Jovanovic promptly provided me a loaner vehicle and advised me he would have a technician examine the tire. Mr. Jovanovic contacted me a day later and advised me the tire appeared to have excessive wear, consistent with the tire being unbalanced. I was surprised as I brought the same vehicle in several months prior, for the same issue and was told the same tire needed to be balanced. I was under the impression that Benzel Busch would have completed the service for me. I met with Frank Armando during the first visit. Not wanting to risk my safety, I ended up purchasing two new tires, as recommended by Mr. Jovanovic, for a 2018 GLC300 with approximately 11,000 miles. The vehicle is rarely driven and in excellent condition. I really believe I had a faulty tire, no longer covered by warranty, and was forced to purchase two new tires. I had a similar issue with BMW and the Paul Miller dealership was quick to take responsibility of the issue. More

Benjamin Walsh was extremely helpful, professional. Easy to work with. Attentive and punctual. The dealership is clean and inviting. Our account representative Ben and client care representative Kevin w Easy to work with. Attentive and punctual. The dealership is clean and inviting. Our account representative Ben and client care representative Kevin were a pleasure to work with. Thank you. More

Maybach 10,000 mile first service While all of the Daimler-Benz dealers work with the same DB imposed methodology the service at Benzel Bush is exceptional because of the human element While all of the Daimler-Benz dealers work with the same DB imposed methodology the service at Benzel Bush is exceptional because of the human element in the equation. The BB employees do recognize the customer by name, listen attentively to the complaints and give the correct answers particularly about cost and timing of the required work. As a 25 year customer of BB in Englewood and owner of a Maybach I recommend this dealership and the DB cars the offer. More

Excellent customer serviceGreat follow up with Excellent customer service Great follow up with me Greeters were very attentive Facilities were very clean and comfortable Car came back complete Excellent customer service Great follow up with me Greeters were very attentive Facilities were very clean and comfortable Car came back completely washed and all service completed More

Great service throughout Steven David was always responsive to my questions, making the whole purchase experience pleasant and stress-free. Steven took his time to show me a Steven David was always responsive to my questions, making the whole purchase experience pleasant and stress-free. Steven took his time to show me around the various cars I was looking at, answered a ton of my questions (about the car, tow package installation, warranty) promptly, and was very efficient in handling the purchase. I wouldn't hesitate to come back to Steven for my next MB purchase. More

Purchased another Mercedes from Benzel Busch Since 1986 I have been dealing with Benzel Busch. I bought a 560SL from them and it was the car of my dreams. Over the years I had two Mercedes at on Since 1986 I have been dealing with Benzel Busch. I bought a 560SL from them and it was the car of my dreams. Over the years I had two Mercedes at one time because I loved having their trucks for the winter. I recommended my Dad, who bought cars like myself every two years from them. He loved dealing with Benzel Busch and so do I. This year I bought a new 580 GLE and my salesman Peter Poliandro did such a great job with the whole process. He took the deposit, made sure the car had all the options I wanted and smoothly delivered my new truck last week. Boy is the new model really beautiful. It has a large GPS display with tons of cameras to direct you to the correct turn with even arrows on the screen!. Everyone likes the look of the outside and especially the inside of my new truck. What a great job with the new design and what a great job by Peter Poliandro and Benzel Busch. I will continue to buy cars and trucks from them and will recommend them highly with 5 stars. Soon you might see me in their tv commercial because I am so excited about their service and want to tell the world about Benzel Busch Motor cars! More

great service as always I always receive great service from Benzel Busch. I would highly recommend them, particularly if you need service on your Mercedes. Tim Torell was a I always receive great service from Benzel Busch. I would highly recommend them, particularly if you need service on your Mercedes. Tim Torell was an excellent resource More

great service Mr. Bateman was a pleasure to work with once again. He was informative, helpful and communicative. the staff were all great and made the process of Mr. Bateman was a pleasure to work with once again. He was informative, helpful and communicative. the staff were all great and made the process of service very easy More