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Benzel-Busch Motor Car

Englewood, NJ

Overview
Employees
Reviews
Vehicles
4.6
4,363 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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28 Grand Ave

Englewood, NJ

07631

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Showing 4,363 reviews

March 28, 2024

highly recommended to family and friends. it was great experience and thanks for all your help. More

by coolin62
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Benzel-Busch Motor Car responded

Thank you so much for your kind words and for recommending us to your family and friends! We're thrilled to hear that you had a great experience with us and that our team was able to provide you with the assistance you needed. Warm Regards, Michael Hill mhill@benzelbusch.com

Helpful 1
March 21, 2024

It was a pleasure to work with Jieun Chun. She friendly, warm, knowledgeable and professional. More

by MONROEK1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2024 -

Benzel-Busch Motor Car responded

Thank you for sharing your experience with us! We're thrilled to hear that working with Jieun Chun was a pleasure and that she provided you with friendly, warm, knowledgeable, and professional service. Warm Regards, Michael Hill mhill@benzelbusch.com

Helpful 2
March 19, 2024

Talia Colananni was pleasant to work with and provided constant updates on the manufacturing and shipping of our new MB. She was a pleasure to work with and made the process extremely easy. She even deliv More

by MG2508
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Talia Colananni
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2024 -

Benzel-Busch Motor Car responded

Thank you for taking the time to share your experience with us! We're delighted to hear that Talia Colananni provided you with excellent service and made your experience of purchasing a new Mercedes-Benz a pleasant one. Talia's dedication to keeping you informed with constant updates on the manufacturing and shipping process is a testament to her commitment to customer satisfaction. Warm Regards, Michael Hill mhill@benzelbusch.com

Helpful 1
March 16, 2024

She was polite and fast in processing making our first Mercedes benz purchase very smooth and enjoyable More

by 1st timer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2024 -

Benzel-Busch Motor Car responded

Thank you for sharing your experience with us! We're thrilled to hear that Jieun provided you with excellent service and made your first Mercedes-Benz purchase smooth and enjoyable. Warm Regards, Michael Hill mhill@benzelbusch.com

Helpful 2
March 13, 2024

Great experience, but next time the sales representative is going on vacation, I will wait until he or she returns to complete the purchase. When other sale representatives get involve, it is not the same. More

by JNYJL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Douglas Ryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steven David
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gonzalez
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Mar 15, 2024 -

Benzel-Busch Motor Car responded

Thank you for sharing your feedback with us! We're delighted to hear that you had a great experience with us and that you're loving your Mercedes. We understand your preference for consistency when working with a sales representative, and we apologize for any inconvenience caused by the transition. Regards, Michael Hill mhill@benzelbusch.com

Helpful
March 08, 2024

She is very kind and friendly but also highly skilled. ” She’s excellent great professional More

by kimeunk67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2024 -

Benzel-Busch Motor Car responded

Thank you for sharing your experience with us! We're thrilled to hear that Jieun provided you with excellent service. Her kindness, friendliness, and high level of skill are qualities we value highly in our team members. Best Regards, Michael Hill mhill@benzelbusch.com

Helpful 1
March 08, 2024

Louis Gallo is my hero. He is a high powered salesman and did everything he said he would and I will continue to buy vehicles from him. More

by KEVIN.WOODLEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gonzalez
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Mar 11, 2024 -

Benzel-Busch Motor Car responded

Thank you so much for your glowing review! We're thrilled to hear that Louis Gallo went above and beyond to provide you with exceptional service. Your loyalty and trust mean the world to us, and we're honored to have you as a valued customer. Best Regards, Michael Hill mhill@benzelbusch.com

Helpful 1
March 08, 2024

I was BMW customer now i am Mercedes Benz customer because Jieun Chun my sales lady help me to get me G63. Amazing experience More

by SUNRISEMARYCHUNG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2024 -

Benzel-Busch Motor Car responded

Thank you for taking the time to share your experience with us! We're thrilled to hear that Jieun Chun provided you with such an amazing experience and helped you transition from BMW to Mercedes-Benz, ultimately assisting you in getting your dream G63. Best Regards, Michael Hill mhill@benzelbusch.com

Helpful 1
March 04, 2024

We received an excellent service from the dealership and wonderful support from the sales staff! More

by dayunkim1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2024 -

Benzel-Busch Motor Car responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you received excellent service and wonderful support from our sales staff, especially from Jieun Chun.

Helpful 1
February 28, 2024

Jieun Chun was very professional and patience. The whole transaction was very smooth.I had great buying experience.Very satisfied More

by dearnj88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2024 -

Benzel-Busch Motor Car responded

Thank you for sharing your positive experience with us! We're thrilled to hear that Jieun Chun provided you with professional and patient service throughout the transaction, making your buying experience smooth and enjoyable.

Helpful 2
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