Benzel-Busch Motor Car
Englewood, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Nice to have warranty on tires purchased here Found that when replacing a tire purchased here it comes with a warranty. I'm confused exactly why but if the tire fails within the first year, it's r Found that when replacing a tire purchased here it comes with a warranty. I'm confused exactly why but if the tire fails within the first year, it's replaced free. Apparently in the second year it's half price plus labor. Still, if you need a replacement, it's good to get the discount. And I know I can trust the dealership. Honestly, I feel $45 per tire for labor was a bit much. More
service went in for service and taking care of from the moment I pulled up till i left. i was offered a rental with no issues and was in and out thanks to me went in for service and taking care of from the moment I pulled up till i left. i was offered a rental with no issues and was in and out thanks to me service rep david nieves. vehicle was done promptly and there clean and ready when was called to pick it up. thanks again to all the staff behind the scenes also i know it’s a group effort. i know y’all don’t get recognized because your not dealing with the customer directly but it’s greatly appreciated. More
Recommendation I highly recommend Lino Cascardi and his team at Benzel Busch. I have purchased many cars there. The service department is excellent. Lino and his tea I highly recommend Lino Cascardi and his team at Benzel Busch. I have purchased many cars there. The service department is excellent. Lino and his team are very professional. Overall, a fine experience. More
Great Just had a Service B. It always amazes me how quickly and efficiently the staff accomplishes this. From the time that I pull in till the time that I Just had a Service B. It always amazes me how quickly and efficiently the staff accomplishes this. From the time that I pull in till the time that I leave, i was taken care of. Kudos to all! More
Clean& efficient Showroom is clean and inviting, employees courteous as soon as you walk in door! Salesperson very helpful , knew his products with options (NO. xx) we Showroom is clean and inviting, employees courteous as soon as you walk in door! Salesperson very helpful , knew his products with options (NO. xx) well run business! More
Excellent! John Powell was my service representative. He is intelligent, caring, and a pleasure to work with. Mercedes Benz is fortunate to have John as an emplo John Powell was my service representative. He is intelligent, caring, and a pleasure to work with. Mercedes Benz is fortunate to have John as an employee. More
you guys are great! thank you for making my life so easy to get my car fixed..... from the appointment to the loaner to expediting the repair, amazing ..... thanks again thank you for making my life so easy to get my car fixed..... from the appointment to the loaner to expediting the repair, amazing ..... thanks again More
Maybach Service I Ordered some small repair on the Maybach with Frank over the phone. The car was picked up and fixed perfectly in due time. Excellent service as usua I Ordered some small repair on the Maybach with Frank over the phone. The car was picked up and fixed perfectly in due time. Excellent service as usual for the pas 24 years at BB. More
Air bags Great service,, car was done correctly, David Tangen makes you feel like family and goes over the top to make it work! One of the main reasons I sti Great service,, car was done correctly, David Tangen makes you feel like family and goes over the top to make it work! One of the main reasons I still go because David More
Excellent dealership! This was my first-time experience with Benzel-Busch. From making the appointment to pulling my freshly washed car out of their lot I was thrilled. Ch This was my first-time experience with Benzel-Busch. From making the appointment to pulling my freshly washed car out of their lot I was thrilled. Chris was my contact and he is very pleasant and professional. Explained everything in detail to me and never once tried to push me into addition service other than what was needed. Now that's rare for a dealership! Walking to the "concierge desk" upon arrival I was asked to go their waiting room and pick up breakfast and any type of coffee or tea I would like while I watched a 60+ inch television. Chris appeared minutes later (they honor appointment times too) and escorted me to his desk. He was clear, precise in his explanations. I was given a beautiful, new (3,000 miles) loaner car. When I came back to pick up my car a day later, I again, had a complimentary mini breakfast and cappuccino waiting for Chris. Again, I was given a detailed report on my car, signed a few papers and was taken to my car. All I can say is WOW. Car cleaned the best I have ever had it done. All the service work was done to perfection. I will absolutely go back to Benzel-Busch Motor Car for all my needs. Lynn Harland More