
Benzel-Busch Motor Car
Englewood, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,618 reviews
Top notch service From my arrival until my exit everything was incredibly easy and very professional. My service advisor was polite and extremely imformative. He was a From my arrival until my exit everything was incredibly easy and very professional. My service advisor was polite and extremely imformative. He was a pleasure to work with. More
Excellent!! The regular maintenance service was excellent this time. Fully satisfied with Mike Kim. He took care of problems in detailI. I really appreciate it f The regular maintenance service was excellent this time. Fully satisfied with Mike Kim. He took care of problems in detailI. I really appreciate it for his service. I recently had horrible experience to repair my car in Englewood, NJ service center and decided not to come back to Mercedes-Benz again. But this time Mr. kim reminded me Mercedes’ genuine service. More
Great service Extraordinarily experience at the dealership and service provided , l was immediately attended to as soon as I pulled in, a service member was called Extraordinarily experience at the dealership and service provided , l was immediately attended to as soon as I pulled in, a service member was called in to handle all paperwork and my car was brought to me in no time. The facility is clean . Lou Gallo was excellent, checking in with me and explaining why the recall More
Excellent Besr ealerahip. My 4th car. Best customer service. Nice environment. All the employees became friends over the years. Will be back again soon. Sending Besr ealerahip. My 4th car. Best customer service. Nice environment. All the employees became friends over the years. Will be back again soon. Sending also lotsmof referrals. More
Schedule C service Everything went smoothly from the time I arrived till I picked up my car. Mr. Iseman was very professional and friendly. My car was clean and ready f Everything went smoothly from the time I arrived till I picked up my car. Mr. Iseman was very professional and friendly. My car was clean and ready for pick up upon arrival. More
fast amazing professional service from the time the welcome staff , to the time I pick my car , all was friendly and helpful it was fast than I expected and I experienced with other from the time the welcome staff , to the time I pick my car , all was friendly and helpful it was fast than I expected and I experienced with other dealer in the past your car is save there , and you get good service More
Service B and wheel warranty Got great service, did what I asked and got my wheels repaired per my warranty. Delivered and dropped off my car to my place of residence when I was Got great service, did what I asked and got my wheels repaired per my warranty. Delivered and dropped off my car to my place of residence when I was called out of town. Very appreciated. More
Experience Summary It was a pleasure to lease my vehicle from Lino. Stacy was very impressive too! Of course, Sal oversees the whole experience very expertly. I will be It was a pleasure to lease my vehicle from Lino. Stacy was very impressive too! Of course, Sal oversees the whole experience very expertly. I will be back again next time. More
Outstanding Service We bought our car here at Benzel Busch and had the best experience with our salesman Douglas Ryan. His service was first class from the knowledge of t We bought our car here at Benzel Busch and had the best experience with our salesman Douglas Ryan. His service was first class from the knowledge of the vehicle, financing options, all the way down to helping us with our own insurance issues with our insurance company. He was extremely patient with us while we test drove a few different vehicles and finally found us the perfect certified preowned Mercedes that was right for us. We were not able to drive away with the vehicle that day as it needed a few adjustments to be made but he told us that they would deliver the vehicle to our house. Two days later and through a snow storm he lived up to the promise and he personally delivered the vehicle to our premises. All in all we couldn't be happier that we chose Benzel Busch and are grateful to Douglas for the excellent service! More
Just as happy as the first time! My wife and I returned to Benzel-Busch Mercedes-Benz after three years of leasing our 2016 E400. Needless to say we were as happy with their services My wife and I returned to Benzel-Busch Mercedes-Benz after three years of leasing our 2016 E400. Needless to say we were as happy with their services as we were the first time. From the moment you walk in the door, you are greeted with the utmost professionalism and true sense of appreciation, regardless of whether you choose to go with them or not. Our salesman, Lamont Saunders was stellar. He understood our needs and our financial budget. Furthermore, throughout our lease, Lamont maintained a level of communication that was comfortable, and made it easy to own our car. We got into a 2018 E400 and are pleased thus far with the luxury and the performance of the vehicle. The management team, financial advisers, and the product specialists all made you feel confident in your decision to use them for your purchase. This is NOT a paid testimonial and the dealership did NOT ask me to do this, this is purely the real way we feel. Benzel-Busch is our go to dealer both in the past and now moving forward. Definitely give them a chance to impress you. More