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Benzel-Busch Motor Car

Englewood, NJ

4.7
4,602 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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28 Grand Ave

Englewood, NJ

07631

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Showing 4,602 reviews

August 09, 2018

It was a great experience Kathy was very friendly and knew everything that we wanted to know about the truck. She got right back to me via email before the visit, so we both k More

by eric21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Zagula
Aug 10, 2018 -

Benzel-Busch Motor Car responded

Hello eric21, we are so glad to hear that you had a great experience at Benzel-Busch! We will pass on your kind words to Kathy.

August 09, 2018

Pleasant honest experience. The dealership is reputable. Sales people (Doug and Ben) were all knowledgeable and personable. I would’ve given 5 stars except the final young lady t More

by Ibfree2855
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zulie, Ben Walsh
August 08, 2018

EASY PROCESS FRANK ARMANDO TOOK CARE OF EVERYTHING,. COULDN'T BE HAPPIER. HE KEPT ME INFORMED AND GOT ME BACK ON THE ROAD QUICKLY. I'LL BE A BENZEL CUSTOMER AGAIN More

by RDECOSMIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
FRANK ARMANDO
Aug 08, 2018 -

Benzel-Busch Motor Car responded

Hello RDECOSMIS, we appreciate your kind words and review! We will pass on your words to Frank.

August 08, 2018

Great service Easy, fast and efficient. Loved my e class loaner. Text messaging with my service advisor was an added bonus when I wasn’t able to talk. More

by Benzgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Tangen, Scott
Aug 08, 2018 -

Benzel-Busch Motor Car responded

Hello Benzgirl, we are so glad to hear that you received great service at Benzel-Busch. We appreciate your review and we hope to see you again in the future!

August 08, 2018

Emergency repair The service was efficient and even included unrequested (but necessary) repairs, as I had brought my car in unscheduled because of a persistent warnin More

by Anon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Armando
Aug 08, 2018 -

Benzel-Busch Motor Car responded

Hello Anon, we appreciate your review!

August 04, 2018

excellent! Amazing service! Giovanni was willing to please our needs and front desk very profesional too. Waiting area very clean and confortable, bathrooms very More

by Jocelyn2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Barbaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacy Fowler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2018 -

Benzel-Busch Motor Car responded

Hello Jocelyn2018, we appreciate your kind words and review!

August 03, 2018

New lease of E300 Lou Gallo goes out of his way to make sure the the whole process goes smoothly--from the deal itself, to the transition of the new vehicle. This was m More

by DR56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joanne Fuentes, Scott Raymond
Aug 04, 2018 -

Benzel-Busch Motor Car responded

Hello DR56, we appreciate your kind words and review! We will pass on your words to Lou.

August 02, 2018

My nominated Service Rep going forward Other than the big production Mercedes has in dropping off your car for service, my Service experience was very pleasurable. My Service Rep David N More

by Thaley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacy Fowler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Nieves
Aug 04, 2018 -

Benzel-Busch Motor Car responded

Hello Thaley, we will pass on your kind words to David. We appreciate your review and we hope to see you again in the future!

August 02, 2018

Very nice and comfortable. At that time I didn’t decide buy or lease. But salesman(Mr. Jay Lee) was explaining to us what we don’t know everything so kindly that’s why we deci More

by Ann Lim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Architto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2018 -

Benzel-Busch Motor Car responded

Hello Ann Lim, we appreciate your kind words and review! We will pass on your words to Jay.

August 02, 2018

very professional Very serious staff that delivers what they say with good service! dedicated to please the customer and will go the extra mile for it. Thank you. More

by Regis
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giovanni Barbaro, Timothy Reilly
Aug 04, 2018 -

Benzel-Busch Motor Car responded

Hello Regis, we appreciate your review and we hope to see you again in the future!

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