Benzel-Busch Motor Car

Last Minute Repairs The steering of our GL450 was acting up by sound and feel. Unannounced, we drove to Benzel-Busch and our service rep, David Tangen took control from t The steering of our GL450 was acting up by sound and feel. Unannounced, we drove to Benzel-Busch and our service rep, David Tangen took control from there on. The professionalism on the floor and Daves communication skills are unlike any other. Would I've liked the vehicle serviced and returned the next day, of course. But this is reality folks. All is good. More

Prompt and courteous service The car was due for a recall and David Nieves contacted me and I agreed to have it done. When I received the car it was completely clean to my pleasur The car was due for a recall and David Nieves contacted me and I agreed to have it done. When I received the car it was completely clean to my pleasure More

Excellent Express Service Fast service on low beam And my car was washed. All within 30 min Great service and constant updates given in the short time I was there. Fast service on low beam And my car was washed. All within 30 min Great service and constant updates given in the short time I was there. More

Outstanding everything Jim my sales associate was the best, there was none of the typical sales tactics you expect when you buy a car. All questions and request were taken c Jim my sales associate was the best, there was none of the typical sales tactics you expect when you buy a car. All questions and request were taken care of with no issues. These are the some of the reasons that I drive a Mercedes, confidence in not just the car but the dealership as well. More

Highly Recommend I highly recommend Lamont Saunders at Benzel Busch. This young man was so respectful and courteous every single step of the way. Normally I really di I highly recommend Lamont Saunders at Benzel Busch. This young man was so respectful and courteous every single step of the way. Normally I really dislike slick talking, gimmicky, scripted salesmen; however, Lamont was the complete opposite. He was classy and professional. He worked hard to earn my business and when I walked out the door after we failed to come to a mutual agreement, he followed up with me weekly. Persistence and fairness got us to come to a mutual agreement and now I am the proud owner of a 2017 Mercedes Benz GLC 300. He is one class act and Benzel Busch is lucky to have him. I will be referring family to him in the near future to purchase the same vehicle I got. Ask for Lamont, I guarantee you that you will not be disappointed. Thank you to Michael Ehrlich as well. The professionalism at this dealership is unparalleled. The only concern I had is that the doc fees are way too high in my opinion compared to other dealerships. Also, complimentary all weather mats would have been nice for my investment. More

Job well done!! Brought in my 2013 ML63 for an assortment of issues that were addressed to my service advisor. Working one on one with him made the issues clear and Brought in my 2013 ML63 for an assortment of issues that were addressed to my service advisor. Working one on one with him made the issues clear and in the end result were repaired. Also, every interaction was hassle free and the staff was beyond polite and professional at all times. Thank you for an excellent experience. More

Customer service was great as always Me and my family is always treated well there from sales to service I have purchased six of your top vehicles in the last three years and I will buy t Me and my family is always treated well there from sales to service I have purchased six of your top vehicles in the last three years and I will buy the next 6 also More

I love this dealership!! Professional, friendly, fun to do business. I have been leasing MB cars from Mike Messina since 1986. Nuff said! All the folks involved in this tran Professional, friendly, fun to do business. I have been leasing MB cars from Mike Messina since 1986. Nuff said! All the folks involved in this transaction were terrific! More

Great experience! This dealership by far has the best service department! Dropped off my car for service at 10am, no wait time! They had a loaner for me ready which was This dealership by far has the best service department! Dropped off my car for service at 10am, no wait time! They had a loaner for me ready which was sleek & clean, by 3pm same day I was back in my car which was taken care of and even washed! My service advisor was very friendly, knew his stuff and valued my time! More

Truly, truly exceptional! Working with Lou Gallo is a pleasure. He always does everything possible to make the experience of purchasing a Mercedes truly remarkable. He is great Working with Lou Gallo is a pleasure. He always does everything possible to make the experience of purchasing a Mercedes truly remarkable. He is great and everyone at the dealership has always been professional and geared towards service. I would recommend him and the dealership to anyone looking to buy or lease a Mercedes. More