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Benzel-Busch Motor Car

Englewood, NJ

4.6
4,373 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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28 Grand Ave

Englewood, NJ

07631

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Showing 4,373 reviews

February 25, 2024

Great service , patience and support by my salesperson and staff, bought a used car yet felt treated like I was buying a Maybach , A true cut above all the dealers I visited prior, More

by rp3
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Benzel-Busch Motor Car responded

Thank you for your glowing review! We're thrilled to hear that Jieun Chun and our staff provided you with excellent service, patience, and support during your car buying experience. At our dealership, every customer is treated with the utmost care and attention, regardless of the vehicle they choose. Best Regards, Michael Hill mhill@benzelbusch.com

February 23, 2024

My fiance and I just had a wonderful experience leasing our first car together! Our Sales Consultant, Jieun, was a perfect match for us and it was abundantly clear from the get-go why she was awarded Consu More

by isabella.mareed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Benzel-Busch Motor Car responded

Thank you for sharing your wonderful experience with us! We're thrilled to hear that Jieun Chun provided you and your fiance with exceptional service and helped make your first car leasing experience together memorable. Warm Regards, Michael Hill mhill@benzelbusch.com

February 20, 2024

Yusef was very knowledgeable and explained all the details. All of my concerns were addressed with satisfactory. He delivered on all promises. More

by JBOCCIA0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Simsek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Benzel-Busch Motor Car responded

Thank you for sharing your experience with us! We're delighted to hear that Yusef Simsek provided you with excellent service and addressed all your concerns satisfactorily. Our team takes great pride in ensuring our customers are well-informed and comfortable throughout their experience with us, and we're glad to hear that Yusef's knowledge and dedication met your expectations. Warm Regards, Michael Hill mhill@benzelbusch.com

February 19, 2024

I been almost more than 10 years Mercedes customer. I Love it . I am getting another one. Jieun Chun my sales women. More

by BEAUTY268
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Benzel-Busch Motor Car responded

​ Michael Hill ​ Thank you for your loyalty as a Mercedes customer for over 10 years! We're thrilled to hear that you love your Mercedes and that you're getting another one. Jieun Chun is an excellent choice as your saleswoman, and we're confident she'll provide you with exceptional service throughout your purchase process. Regards, Michael Hill mhill@benzelbusch.com

February 19, 2024

I've been to multiple Benz dealerships in Tri-State area shopping for a new car and they've all been sales associates coming out of a cookie-cutter. shiny suits, confident and looking-down-on-you attitude, More

by UD07024
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Benzel-Busch Motor Car responded

Thank you for the kind words! It was a pleasure working with you. I look forward to assisting you again in the future! Regards, Michael Hill mhill@benzelbusch.com

February 19, 2024

Jieun was the absolute best! She was so gracious and attentive to every question and detail. She got us into the perfect vehicle and showed us all the features and benefits and w More

by Nick Roberts
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Benzel-Busch Motor Car responded

Thank you for your glowing review! We're thrilled to hear that Jieun Chun provided you with exceptional service and made your car buying experience truly memorable. Jieun's dedication to providing personalized attention and her deep knowledge of our vehicles are what sets her apart, and we're proud to have her on our team. Warm Regards, Michael Hill mhill@benzelbusch.com

February 18, 2024

This dealership made my purchase easy and worry free. The best part is having the vehicle delivered to you!! More

by TERRYDEWDAWN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Benzel-Busch Motor Car responded

We're thrilled to hear that your purchase experience with our dealership was easy and worry-free! Providing convenience and peace of mind to our customers is a top priority for us, and we're glad to hear that having the vehicle delivered to you was the best part of your experience. Regards, Michael Hill mhill@benzelbusch.com

February 18, 2024

One of the worst dealerships for service. Never available and is slow at responding to schedule any appointment More

by TEDLEE91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Benzel-Busch Motor Car responded

We're genuinely sorry to hear about your negative experience with our service department. Your feedback is important to us, and we take it seriously. We apologize for any inconvenience caused by our availability and response time. Regards, Michael Hill mhill@benzelbusch.com

February 17, 2024

Best dealer ever in my life. I will do with her next time also for sure More

by timkang1219
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Benzel-Busch Motor Car responded

​ Michael Hill ​ We're honored to be considered the best dealer ever in your life! Your satisfaction means everything to us, and we're thrilled to hear that you had such a positive experience with us. We appreciate your trust and loyalty, and we look forward to serving you again in the future. Regards, Michael Hill mhill@benzelbusch.com

February 14, 2024

I'm extremely lucky to have met her. When the car speaker had a problem and came to the service, she quickly solved the problem with me. She gives the best treatment to her customers. More

by ellenjeon0424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Benzel-Busch Motor Car responded

Thank you for sharing your exceptional experience with Jieun! We're thrilled to hear that she provided you with such outstanding service, especially when resolving the issue with your car speaker. It's evident that she goes above and beyond to ensure her customers receive top-notch treatment. Regards, Michael Hill mhill@benzelbusch.com

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