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Benzel-Busch Motor Car

Englewood, NJ

Overview
Employees
Reviews
Vehicles
4.6
4,364 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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28 Grand Ave

Englewood, NJ

07631

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Showing 4,364 reviews

January 24, 2024

Great service from Mike, we’ll go back when it’s time for a new lease More

by maclaren_16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Vinci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gonzalez
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Mar 07, 2024 -

Benzel-Busch Motor Car responded

Thank you for your feedback! We're thrilled to hear that you had a great experience with Michael Vinci. Providing excellent service is our priority, and we're delighted that Mike was able to assist you effectively. Warm Regards, Michael Hill mhill@benzelbusch.com

Helpful
January 22, 2024

The car is amazing, I love the color and also she did take care me with pricing as well ! More

by kimyonghaa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

Benzel-Busch Motor Car responded

Thank you for your fantastic review! We're thrilled to hear that you're loving your new car, especially the color choice. Jieun Chun is dedicated to ensuring her customers are not only satisfied with their vehicle choice but also receive excellent pricing options. Warm Regards, Michael Hill mhill@benzelbusch.com

Helpful
January 19, 2024

Jieun was amazing. I went in there and felt super welcomed and got a car almost instantly. She was kind and efficient. Would recommend her to anyone looking for a car. More

by kaylalisa2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

Benzel-Busch Motor Car responded

Thank you for your wonderful feedback! We're delighted to hear that Jieun Chun provided you with an amazing experience during your visit. Ensuring our customers feel welcomed and satisfied is our priority, and we're thrilled that Jieun was able to assist you efficiently and kindly. Warm Regards, Michael Hill mhill@benzelbusch.com

Helpful
January 19, 2024

When we step in we were about to leave cause no one was asking if we need help as soon as we reach to exit a guy ask if we being help and from there it went up hill everyone is really nice .my sales rep ta More

by SOCASUGAR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gonzalez
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Mar 07, 2024 -

Benzel-Busch Motor Car responded

Thank you for your feedback, and we apologize for any initial inconvenience you experienced. However, we're thrilled to hear that once assistance was offered, your experience improved significantly. We're proud to have dedicated team members like Victor and Jieun who ensure that our customers receive exceptional service. Warm Regards, Michael Hill mhill@benzelbusch.com

Helpful 1
January 17, 2024

My sales Women Jieun Chun. This is My 4times getting from her. She takes care me all the time. She's Amazing if you need Mercedes go find her she will take care you like fami More

by mhpark0202
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

Benzel-Busch Motor Car responded

Thank you for your loyalty and for sharing your experience with us! We're thrilled to hear that Jieun Chun has provided you with exceptional service each time you've visited. Taking care of our customers like family is at the heart of what we do, and we're delighted that Jieun has made you feel so valued and supported. Warm Regards, Michael Hill mhill@benzelbusch.com

Helpful
January 16, 2024

This was my first Mercedes purchase and this dealership and Talia in particular were just awesome to deal with. More

by BNEVILLE1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Talia Colananni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gonzalez
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Jan 16, 2024 -

Benzel-Busch Motor Car responded

Congratulations on your first Mercedes purchase! We're honored that you chose Benzel-Busch for this special milestone, and we're thrilled to hear about your positive experience, especially with Talia. Regards, Michael Hill mhill@benzelbusch.com

Helpful 1
January 13, 2024

Excellent service. and very quickly very pleased service. and very fast, very pleased, I would return on another occasion to choose them and also recommend them. More

by Esperanza pinales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni Barbaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2024 -

Benzel-Busch Motor Car responded

We're thrilled to receive your positive feedback about our excellent and speedy service! Your satisfaction is our priority, and we're honored that you're pleased with your experience. Regards, Michael Hill mhill@benzelbusch.com

Helpful
January 13, 2024

Cole was wonderful. Very professional and made this process much easier than expected. I will highly recommend him to my friends and family who are looking to buy a Ben More

by EJSHAARA
Recommend Dealer
Yes
Employees Worked With
Lawrence "Cole" Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2024 -

Benzel-Busch Motor Car responded

Thank you for taking the time to share your positive experience with Cole during your Mercedes purchase! We're thrilled that Cole's professionalism made your car-buying process easier than expected. Regards, Michael Hill mhill@benzelbusch.com

Helpful
January 10, 2024

This is my second time buying Mercedes from her. I will follow her anywhere she goes More

by whitetruth2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2024 -

Benzel-Busch Motor Car responded

Your loyalty and trust are truly appreciated, and we're honored that you've chosen Benzel-Busch for the second time to purchase a Mercedes, guided by your dedicated saleswoman. Regards, Michael Hill mhill@benzelbusch.com

Helpful 2
January 08, 2024

She was so nice and best to me thank u so much next time i come back More

by JEONGWONLEE0614
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2024 -

Benzel-Busch Motor Car responded

Thank you for your kind words about your experience with us, especially the warmth and excellent service provided by your saleswoman. We're thrilled to have made your visit enjoyable. Regards, Michael Hill mhill@benzelbusch.com

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