Benzel-Busch Motor Car - Service Center
Englewood, NJ
2,258 Reviews of Benzel-Busch Motor Car - Service Center
Service Dept Advisor was excellent. The delivery of my vehicle was not. Delivery promised for Friday afternoon, Sat rec'd a call and scheduled for 11 am, they called back again to at 12:15. Waiting for vehicle was not. Delivery promised for Friday afternoon, Sat rec'd a call and scheduled for 11 am, they called back again to at 12:15. Waiting for 1 1/2 days is unacceptable. More
Appreciated receiving a service date without an extended wait time and the valet service was prompt and cooperated coming to the location necessary to return my car. wait time and the valet service was prompt and cooperated coming to the location necessary to return my car. More
Express service -no wait time and very professional. My tire pressure light is on and they check the tires to make sure everything is good tire pressure light is on and they check the tires to make sure everything is good More
Very good service. Service Advisor Scott Bateman was excellent. Very professional, knowledgeable and informative. Repairs was done fast and and good. I get my car back very clean and sanitized. Thank excellent. Very professional, knowledgeable and informative. Repairs was done fast and and good. I get my car back very clean and sanitized. Thank you! More
One of the primary reasons that I have leased my last 6 cars from Benzel-Busch is the service that has been provided to me. My service advisor, Frank Armando, serves as an excellent representative of this cars from Benzel-Busch is the service that has been provided to me. My service advisor, Frank Armando, serves as an excellent representative of this company. He is always there when needed. He is both informative and knowledgeable. More
Excellent sales & service. Can’t praise the dealership in more words. Just adding words when they’re unnecessary I’d a waste of time. You should change this 😳 more words. Just adding words when they’re unnecessary I’d a waste of time. You should change this 😳 More
Outstanding! I had such an amazing experience at the this particular location getting service done on my vehicle. Everything was amazing: from the moment I arrive I had such an amazing experience at the this particular location getting service done on my vehicle. Everything was amazing: from the moment I arrived until the day I picked up my vehicle back. Thank you so much for your professionalism! Best, Adimar "Addy" More
Friendly, knowledgeable and helpful - thanks! I’ve only had good experiences interacting with Benzel-Busch, especially as a first time car buyer. Many thanks to Richard and Chris for the help and I’ve only had good experiences interacting with Benzel-Busch, especially as a first time car buyer. Many thanks to Richard and Chris for the help and patience More
Gave me a flat tire and wont replace it Had my bumper replaced and when I got the car back there was a nail in the tire. I didnt notice it until a few days later, when I asked them to repla Had my bumper replaced and when I got the car back there was a nail in the tire. I didnt notice it until a few days later, when I asked them to replace it they refused. More
James was very nice and caring! It was our first time leasing and he made sure to explain everything repeatedly until we were able to understand completely! leasing and he made sure to explain everything repeatedly until we were able to understand completely! More