Benzel-Busch Motor Car - Service Center

This was the first time I visited the Express Service Center at BBMB… I always make an appointment but this time needed fast minor service done for my 2019 C class ..A1 service… was done in about an hour Center at BBMB… I always make an appointment but this time needed fast minor service done for my 2019 C class ..A1 service… was done in about an hour and they washed, vacuumed , and even washed my Weathertech mats all around… the Express Service center was great because you can see the technicians working on your car while you wait. There are 2 techs assigned to cars in Express service to ensure expert and prompt service which is great. My usual technician Juan Rojas was away on vacation… my C Class was worked on by Jason… saw the work he did and was impressed … he checked everything including brake lines and lubricated the suspension parts and checked brake lines… and when he was done… he even wiped down the entire engine bay and left the engine compartment nice and shiny .. would recommend BB of Englewood for Express Service More

Great service everytime I’ve been there. Staff extremely friendly and professional. Always willing to help. Staff extremely friendly and professional. Always willing to help. More

Great service, friendly staff and clean facility. Honest and reliable, but prices are a bit high. Honest and reliable, but prices are a bit high. More

I was charged $800 for a new key. That is highway robbery. I mean seriously?? You tip people off for a key! That is highway robbery. I mean seriously?? You tip people off for a key! More

Extremely easy to make appointment and drop off. Personnel very helpful and friendly. Service was completely quickly. Personnel very helpful and friendly. Service was completely quickly. More

Great service all around, fast , peoples are very polite and helpful, the waiting area was super clean. and helpful, the waiting area was super clean. More

I have been dealing with Benzel-Busch of Englewood NJ for the last like thirty years. I find them to be very friendly knowledgeable and helpful. the last like thirty years. I find them to be very friendly knowledgeable and helpful. More

Worst customer service and dishonest. Stay away from this dealership. They are terrible and crooks. Stay away from this dealership. They are terrible and crooks. More

Very helpful and efficient. My service advisor answered all my questions and was professional and courteous. My service advisor answered all my questions and was professional and courteous. More

It was fast and convenient. Mercedes offered uber and free tow. Received my car within 1 biz day Mercedes offered uber and free tow. Received my car within 1 biz day More