Benzel-Busch Motor Car - Service Center

During my most recent visit, I experienced very poor customer service from Mr. Chris Iseman, the Service Advisor whom I dealt with. He was charging me for items that were under warranty. His supervisor customer service from Mr. Chris Iseman, the Service Advisor whom I dealt with. He was charging me for items that were under warranty. His supervisor had to intervene to calm the situation down. More

Best experience and service. Nothing like it. Giovanni and Chris are easy and accommodating to your needs. They do not come across as “salesman”. Highly recommend! and Chris are easy and accommodating to your needs. They do not come across as “salesman”. Highly recommend! More

Chris Iseman is always courteous, professional and provides status updates in a timely and easy to understand manner. I have been a Benzel Busch Customer for 20+ years and it is because of hnd Sossio provides status updates in a timely and easy to understand manner. I have been a Benzel Busch Customer for 20+ years and it is because of hnd Sossio Sole that I remain a loyal customer! More

Chris Huling is the best! He’s Always willing to help even with walk-ins in very busy service center! He will always be my go to! even with walk-ins in very busy service center! He will always be my go to! More

Excellent service and very professional Friendly and Excellent service and very professional Friendly and caring. also very honest I will continue getting my car serviced at the Englewood location. (I Excellent service and very professional Friendly and caring. also very honest I will continue getting my car serviced at the Englewood location. (I had a horrible experience at the Paramus Dealership)I Englewood has The best auto service and service representatives.. More

Professional, effective, @ efficient. My service Mgr Frank Armando is beyond first rate. I complain about the digital system in my 2020 GLS. It is nearly awful at best terrible. Frank Armando is beyond first rate. I complain about the digital system in my 2020 GLS. It is nearly awful at best terrible. More

Excellent service I showed up without an appointment. Excellent service I showed up without an appointment. Service Dept still accept to check my car and fix my flat tire for me. Overall very pleased wi Excellent service I showed up without an appointment. Service Dept still accept to check my car and fix my flat tire for me. Overall very pleased with the service department More

Stellar service! Seamless process! COVID precautions definitely met! Scott Bateman in Service and Sal in Sales took very good care of me! Thanks so much! definitely met! Scott Bateman in Service and Sal in Sales took very good care of me! Thanks so much! More

A good quality service without any unnecessary delay.It A good quality service without any unnecessary delay. It is the third time for me to lease an SUV from Mercedes. Every time, I am fully satisfied. A good quality service without any unnecessary delay. It is the third time for me to lease an SUV from Mercedes. Every time, I am fully satisfied. More

Every time I go to Benzel-Busch Motor Car, I am always greeted with friendliness and professionalism. The quality of service here is always amazing. greeted with friendliness and professionalism. The quality of service here is always amazing. More