Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Berger Chevrolet, Inc
Grand Rapids, MI
1,672 Reviews
Berger Chevrolet is a family-owned and -operated dealership that's proudly served Michigan drivers and the community since 1925. Visit our Chevy dealership in Grand Rapids, MI, for award-winning Chevrolet sales, service and financing you can trust!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,672 reviews
May 31, 2018
Oil change Service was efficient and short wait time. Representatives for service were friendly and helpful. Received extra discounts for rebates to mail in whi Service was efficient and short wait time. Representatives for service were friendly and helpful. Received extra discounts for rebates to mail in which was a bonus. Always happy with Berger More
by JTUORI42
Verified CustomerEmployees Worked With
Steven McCan
May 31, 2018
Eighth purchase from Berger and very happy Have purchased eight vehicles from Berger over the years. My experience with sales and after sales and service has been nothing but exceptional. Have purchased eight vehicles from Berger over the years. My experience with sales and after sales and service has been nothing but exceptional. Everyone I have ever dealt with has been professional and focused on providing excellence. More
by MDCLAZER
May 30, 2018
Awesome experience with Chevy! Heather Jensen was my sales consultant and she was absolutely amazing!!! This was my first experience and she made it a breeze! She was friendly and h Heather Jensen was my sales consultant and she was absolutely amazing!!! This was my first experience and she made it a breeze! She was friendly and honest and really had my best interest in mind. We would recommend her and Berger Chevy to anyone looking for a new car! More
by KAYLAHARRISON
Employees Worked With
Heather Jensen
May 30, 2018
Oil change and subsequent oil leak Came in for oil change, 45 point check, and tire rotation. After getting car back home, I noticed an oil puddle and stream of oil on garage floor. Cal Came in for oil change, 45 point check, and tire rotation. After getting car back home, I noticed an oil puddle and stream of oil on garage floor. Called Berger and brought car back. They fixed it. I will still look for oil drops for next several days. I have never had this happen before with an oil change. Berger was good in how they handled the problem, and all other interactions. More
by JIM.PENTECOST65
Employees Worked With
Dustin in service, and Steve service manager.
May 30, 2018
Poor experience My visit for service was less than favorable. I will not bring my vehicle to Berger for any future service based on this experience. Highly unsatisfa My visit for service was less than favorable. I will not bring my vehicle to Berger for any future service based on this experience. Highly unsatisfactory More
by JAMILAHNROBINSON
Employees Worked With
Darin Baas
May 30, 2018
good job Every one great job one good experience Brian was good to talk to and very helpful on getting everything set up in my new truck a very good salesman Every one great job one good experience Brian was good to talk to and very helpful on getting everything set up in my new truck a very good salesman More
by BIGR488131
Employees Worked With
May 30, 2018
Consistently Excellent Service! Berger's service department handled the recent oil change on my 28' Chevy-chassis RV as quickly and efficiently as if it were my Malibu or Equinox -- Berger's service department handled the recent oil change on my 28' Chevy-chassis RV as quickly and efficiently as if it were my Malibu or Equinox -- for a fraction of the cost my RV center charges. Once again, as always, every person I encountered was friendly and professional. Thank you for doing what you do so well! More
by Jody L
Employees Worked With
I don't remember the pil.change techs names. Sorry
May 29, 2018
Our salesman was great! Larry was great. I highly recommend him. Great follow up. I liked the practice of helping you reconnect with your previous salesman. On our second vis Larry was great. I highly recommend him. Great follow up. I liked the practice of helping you reconnect with your previous salesman. On our second visit the salesman asked if we had been in before and helped us reconnect with Larry More
by RICHARD.ROBRAHN
Employees Worked With
May 29, 2018
Amazing customer service!! Great people and very personable, answered all my questions and I felt like they truly were concerned about my best interest! I would definitely recom Great people and very personable, answered all my questions and I felt like they truly were concerned about my best interest! I would definitely recommend this dealership to anyone! More
by BJM005
Employees Worked With
Heather Jensen
May 28, 2018
Was told a problem was fixed and it wasn't Long story short I had my positive battery cable fixed when I picked it up went home and on my way home noticed it was still doing the same thing as b Long story short I had my positive battery cable fixed when I picked it up went home and on my way home noticed it was still doing the same thing as before ... so now I have to bring it back in tuesday and lose more money because I dont have a vehicle to get to the job site More
by MYFIGHTMATTERS
Employees Worked With
