Berger Chevrolet, Inc
Grand Rapids, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Great Staff and Service I was impressed that when I arrived at my appointment time, for an oil change and tire rotation, I got right in. I was approached by a nice service te I was impressed that when I arrived at my appointment time, for an oil change and tire rotation, I got right in. I was approached by a nice service tech. I proceeded to the wait area and felt like I just got there and they were back to let me know that the job was complete. Less than 20 minutes later I was driving off. Thank you guys! More
Great service, just a suggestion. Service was great! My guys Keegan and Clayton were polite and got the job done! The computer girl however in my opinion could have been more "happy", Service was great! My guys Keegan and Clayton were polite and got the job done! The computer girl however in my opinion could have been more "happy", she was polite, but not "happy" and she waited til the guys were all done before she even started the paperwork. The paperwork included a rebate form which she politely completed for me but she did this all while I sat there waiting. It could have been done while the job was being done. She found time during my oil change to clean her desk and throw some bottles out, just not my paperwork. Just a suggestion - they complete it ASAP and complete with customer when job is completed. More
Great experience with staff in purchasing our new car. Started out looking for a used vehicle. After reviewing various options we drove a new car. We were happy with our discussions and ended up purchasing Started out looking for a used vehicle. After reviewing various options we drove a new car. We were happy with our discussions and ended up purchasing the new car. We also added servicing options and was given a great loaner while the service was completed. Picked up our new car the following day.. Great experience with all involved. More
good job on last service need Had a front left turn signal gout on my Corvette. I hated to pay what I knew was going to be big bucks but its a 19 year old car and had gotten water Had a front left turn signal gout on my Corvette. I hated to pay what I knew was going to be big bucks but its a 19 year old car and had gotten water in the light housing so that is how it goes. They had the parts on hand and did the job quickly so I could get back out on the road. More
Quick and Thorough I got to Berger for my appointment right on time and they were ready for me! Drove right in, was greeted by 2 friendly service people, and they explai I got to Berger for my appointment right on time and they were ready for me! Drove right in, was greeted by 2 friendly service people, and they explained what would be done: scheduled oil change and tire rotation. I also had a couple of questions because I'm still getting used to my new vehicle... They assured me they would get the info I wanted and sent me inside for coffee and a relaxed time in the lounge area. When work was completed, it was explained to me again, my questions were answered and I left a happy customer! More
nice service , explained each part of service quickly completed, I highly recommend the oil change service to others thank you for your prompt service yes , explained each part of service quickly completed, I highly recommend the oil change service to others thank you for your prompt service yes More
Extremely friendly service I was so satisfied with my experience in the service department. From Joe, the agent who handled my service request to Charlie the shuttle driver to M I was so satisfied with my experience in the service department. From Joe, the agent who handled my service request to Charlie the shuttle driver to Matt the porter who brought my car around at the end, everyone was pleasant and friendly and it was an enjoyable experience all around! The dealership is very clean and welcoming and wit’s the great staff you don’t need to worry about maintenance! More
great! Mark was great to work with very nice and made sure I was completely happy and understood everything they had to do to fix my car. He really took the Mark was great to work with very nice and made sure I was completely happy and understood everything they had to do to fix my car. He really took the time to make sure was happy and satisfied More
First time buyer experience This was first car and everyone was helpful and welcoming. My dealer was very genuine! I told him what range I was in for a vehicle and he did a good This was first car and everyone was helpful and welcoming. My dealer was very genuine! I told him what range I was in for a vehicle and he did a good job with keeping it in the range. I love my chevy trax! More
Fleet service Service center is always very accommodating. Appointments are made within reasonable times and service is completed properly and timely. Service membe Service center is always very accommodating. Appointments are made within reasonable times and service is completed properly and timely. Service members are always helpful and happy to assist. More



