
Berger Chevrolet, Inc
Grand Rapids, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Repairs I spent over $2,700.00 and they haven't yet found or fixed the problem. My engine light was on and they diagnosed it as a failed catalytic converter w I spent over $2,700.00 and they haven't yet found or fixed the problem. My engine light was on and they diagnosed it as a failed catalytic converter which they replaced. They called me and said that the engine light was still on and they diagnosed that it was the timing chain and replacing it would solve the problem. They replaced the timing chain and tensioners. They then called me and said that the engine light was still on.and that they thought it might be a reluctor that spun around the crankshaft but they couldn't be sure as they have only seen anything like this 3 times in the last 30 years. That was going to be another $2,800.00 just to get at the reluctor and they couldn't be sure if that was the problem. I told them enough. The car runs worse than when I took it in. Another mechanic told me that they were full of it and it is a simple fix o replacing of oc idle sensor and cleaning fuel injectors. More
Employees are very nice. Everyone is very nice and the shop is very clean. I like the fact they do not try to sell you parts or services you do not need. Everyone is very nice and the shop is very clean. I like the fact they do not try to sell you parts or services you do not need. More
Absolutely excellent! My advisor was Dustin P. He was very nice, super helpful, always kept me informed and they did a great job in a timely manner. My advisor was Dustin P. He was very nice, super helpful, always kept me informed and they did a great job in a timely manner. More
Excellent Two years ago I took my wife to by her first new car, so worried she would get a pushy sales man she was a bit reluctant. Stopping at Berger we were m Two years ago I took my wife to by her first new car, so worried she would get a pushy sales man she was a bit reluctant. Stopping at Berger we were met by Darrell and she had a great car buying experience, purchasing a Chevy Trax. Fast forward two years and it’s time to trade in the old Silverado for something a bit more friendly at the gas pump. Once again Darrell was more than helpful answering any and every question I could come up with. From starting the paperwork on one vehicle to hey Darrell I like this one better. I have never been treated better at a dealership. Love this new Chevy Cruise Hatchback, stylish and spacious. Thank you Darrell! More
Great service experience! Service rep was able to get a loaner vehicle for us while our transmission warranty work was in progress. Kept us updated daily with progress reports Service rep was able to get a loaner vehicle for us while our transmission warranty work was in progress. Kept us updated daily with progress reports and recommendations. Great to work with. Highly recommended! More
Annual Corvette Oil Change Very efficient process and very friendly young men servicing my car. Very helpful in explaining rebate process. I highly recommend having your car se Very efficient process and very friendly young men servicing my car. Very helpful in explaining rebate process. I highly recommend having your car serviced at Berger. More
Excellent service! Went to Berger Chevrolet looking for cars for my husband and myself. Mr. Woodwyck was our salesman and he was very professional and helpful on our tra Went to Berger Chevrolet looking for cars for my husband and myself. Mr. Woodwyck was our salesman and he was very professional and helpful on our transaction. He was very helpful finding the perfect cars for both of us and withing the budget we had in mind. We were also very pleased with the trade value he gave to us for our cars,considering that my car was a 2001 Cadillac.We are very satisfied with his service,professionalism and kindness. The prices of the cars and the financing process were great as well. We absolutely will recommend Mr. Woodwyk and Berger Chevrolet to anyone looking to buy a car. Excellent!!! More
No complaints. satisfied with the work and the personnel. I have nothing more to say. Everything was fine. Oh, I guess I would complain about the number of remind satisfied with the work and the personnel. I have nothing more to say. Everything was fine. Oh, I guess I would complain about the number of reminders send to me by e-mail and phone messages. More
Great service, great price, great place I’m a first time buyer and I looked at a few other dealerships before coming here and Berger was the only place that treated me like a valued costumer I’m a first time buyer and I looked at a few other dealerships before coming here and Berger was the only place that treated me like a valued costumer instead being condescending. More
Great service! Great workers! They will take wonderful care of you and your automobile! Fast work with a smile. Explain everything that is being done. Replaced our wiper blades They will take wonderful care of you and your automobile! Fast work with a smile. Explain everything that is being done. Replaced our wiper blades and did a top off along with that. We felt safe after leaving! More