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Berger Chevrolet, Inc
Grand Rapids, MI
1,675 Reviews
Berger Chevrolet is a family-owned and -operated dealership that's proudly served Michigan drivers and the community since 1925. Visit our Chevy dealership in Grand Rapids, MI, for award-winning Chevrolet sales, service and financing you can trust!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,675 reviews
April 04, 2018
Easy and pleasant The service provider Al was very nice. They were expedient and the service center was clean and inviting. They took excellent care of my vehicle. Than The service provider Al was very nice. They were expedient and the service center was clean and inviting. They took excellent care of my vehicle. Thank you More
by GROOTERSGREG
Verified CustomerEmployees Worked With
April 04, 2018
Berger Review Great service. Mark spent a lot of time explaining the repairs needed and gave me options. Only issue was the cost but repairs were needed. Great service. Mark spent a lot of time explaining the repairs needed and gave me options. Only issue was the cost but repairs were needed. More
by kmcamp210
Employees Worked With
April 04, 2018
aweful My husband and I would NOT recommend this dealership at all they are all crooks! Having add ins and charging us outrageous amounts, without telling u My husband and I would NOT recommend this dealership at all they are all crooks! Having add ins and charging us outrageous amounts, without telling us, they are not honest at all. We have called them, several times and will not return phone calls! More
by 2SMITHHOUSE
April 04, 2018
Friendly competent service Al always takes care of my needs and explains what has to be done. While friendly he shows competence in car care. Service is never a place, it is peo Al always takes care of my needs and explains what has to be done. While friendly he shows competence in car care. Service is never a place, it is people. Al is one of the best. More
by CNRALBER
Employees Worked With
April 04, 2018
Sloppy work Oil was spilled in engine bay of a new car and not cleaned up. Also a coolant issue was addressed, but the coolant was not filled back up either. My Oil was spilled in engine bay of a new car and not cleaned up. Also a coolant issue was addressed, but the coolant was not filled back up either. My drivers seat was reclined so far back the car wasnt drivable when I got in it. I left a review directly with Berger first and no one contacted me. More
by Dweible64
Employees Worked With
New service tech. Not listed
April 04, 2018
Very slow service. Had an oil change and tires rotated, and had an appointment, and it took two hours. I would think an oil change, and tires rotated, shouldn't Had an oil change and tires rotated, and had an appointment, and it took two hours. I would think an oil change, and tires rotated, shouldn't take more than 45 minutes tops. More
by Car2014
Employees Worked With
Don't remember
April 04, 2018
Amazing I enjoyed every thing about my episode getting our new car! Dawn was amazing everybody was amazing I had a wonderful expense and will go back when my I enjoyed every thing about my episode getting our new car! Dawn was amazing everybody was amazing I had a wonderful expense and will go back when my husband buys his car....I absolutely love my new car More
by JOMESHEAJOHNSON
Employees Worked With
April 04, 2018
Great place to go They take the time to get u in the car u want or best fits you..also help you get the best price possible..thanks Berger They take the time to get u in the car u want or best fits you..also help you get the best price possible..thanks Berger More
by JOSHWARDLOW26
April 04, 2018
great very great service ,fast and have it done when said or close. also people like Scott the tech are very skill and do a great job very great service ,fast and have it done when said or close. also people like Scott the tech are very skill and do a great job More
by SHYLAKE1
April 04, 2018
Sales and financing was poor Did not want me to know certain numbers or was not very descriptive about final numbers. Greg and financing did not want to discuss any numbers at all Did not want me to know certain numbers or was not very descriptive about final numbers. Greg and financing did not want to discuss any numbers at all just wanted me to sign. And they flat-out lied about my interest rate. More
by WILDERONETIME
