Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Berger Chevrolet, Inc
Grand Rapids, MI
1,672 Reviews
Berger Chevrolet is a family-owned and -operated dealership that's proudly served Michigan drivers and the community since 1925. Visit our Chevy dealership in Grand Rapids, MI, for award-winning Chevrolet sales, service and financing you can trust!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,672 reviews
April 04, 2018
Friendly competent service Al always takes care of my needs and explains what has to be done. While friendly he shows competence in car care. Service is never a place, it is peo Al always takes care of my needs and explains what has to be done. While friendly he shows competence in car care. Service is never a place, it is people. Al is one of the best. More
by CNRALBER
Verified CustomerEmployees Worked With
April 04, 2018
Sloppy work Oil was spilled in engine bay of a new car and not cleaned up. Also a coolant issue was addressed, but the coolant was not filled back up either. My Oil was spilled in engine bay of a new car and not cleaned up. Also a coolant issue was addressed, but the coolant was not filled back up either. My drivers seat was reclined so far back the car wasnt drivable when I got in it. I left a review directly with Berger first and no one contacted me. More
by Dweible64
Employees Worked With
New service tech. Not listed
April 04, 2018
Very slow service. Had an oil change and tires rotated, and had an appointment, and it took two hours. I would think an oil change, and tires rotated, shouldn't Had an oil change and tires rotated, and had an appointment, and it took two hours. I would think an oil change, and tires rotated, shouldn't take more than 45 minutes tops. More
by Car2014
Employees Worked With
Don't remember
April 04, 2018
Amazing I enjoyed every thing about my episode getting our new car! Dawn was amazing everybody was amazing I had a wonderful expense and will go back when my I enjoyed every thing about my episode getting our new car! Dawn was amazing everybody was amazing I had a wonderful expense and will go back when my husband buys his car....I absolutely love my new car More
by JOMESHEAJOHNSON
Employees Worked With
April 04, 2018
Great place to go They take the time to get u in the car u want or best fits you..also help you get the best price possible..thanks Berger They take the time to get u in the car u want or best fits you..also help you get the best price possible..thanks Berger More
by JOSHWARDLOW26
April 04, 2018
great very great service ,fast and have it done when said or close. also people like Scott the tech are very skill and do a great job very great service ,fast and have it done when said or close. also people like Scott the tech are very skill and do a great job More
by SHYLAKE1
April 04, 2018
Sales and financing was poor Did not want me to know certain numbers or was not very descriptive about final numbers. Greg and financing did not want to discuss any numbers at all Did not want me to know certain numbers or was not very descriptive about final numbers. Greg and financing did not want to discuss any numbers at all just wanted me to sign. And they flat-out lied about my interest rate. More
by WILDERONETIME
April 04, 2018
Great Experience! They got me in right away and told me that the warranty would cover a rental car because it most likely will take over 3 hrs. to fix. I was planning They got me in right away and told me that the warranty would cover a rental car because it most likely will take over 3 hrs. to fix. I was planning on having the rental for a couple of days but they got the car fixed that same day; which was not expected. Plus, the service guy Adam was great. He went above and beyond to make my experience great. He made sure I had not forgotten anything from my car and explained everything before I had to ask questions. More
by pudg0702
Employees Worked With
Adam Havens
April 04, 2018
Been very with Berger from the beginning and Service! I have been Sales for many years and have bought many cars from different dealerships in the last forty years. I would have to put Berger right at th I have been Sales for many years and have bought many cars from different dealerships in the last forty years. I would have to put Berger right at the top from when Heather sold the truck to me and the continued service I receive from Adam. I usually don’t stay at the dealership after warranty and go to my local shop but I haven’t even considered it and drive 35 miles to have Berger Service it. Thank You Berger Team! Roger D. Zeh More
by RDZ928
Employees Worked With
Heather Jensen, Adam Havens
April 04, 2018
2016 Covette My over all experience in purchasing my Corvette from Adam was excellent. My disappointment was the detailing of the car when I picked it up. Maybe My over all experience in purchasing my Corvette from Adam was excellent. My disappointment was the detailing of the car when I picked it up. Maybe I expect a lot, but when I pay cash for a vehicle over $50,000 I expect it to be spotless and it wasn’t. More
by DPMICKELSON
Employees Worked With
