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Berger Chevrolet, Inc

Grand Rapids, MI

4.2
1,672 Reviews
Berger Chevrolet is a family-owned and -operated dealership that's proudly served Michigan drivers and the community since 1925. Visit our Chevy dealership in Grand Rapids, MI, for award-winning Chevrolet sales, service and financing you can trust!
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2525 28th St SE

Grand Rapids, MI

49512

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Showing 1,672 reviews

October 01, 2012

Recently had a very bad experience with another Chevy Dealership and have been looking for a Chevy truck for several months. Donald Johns was recommended to us and we emailed him with what we were looki More

by trude.bushaw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Johns
Oct 04, 2012 -

Berger Chevrolet, Inc responded

Hello there! Thank you so much for your kind words! Excellent service is top priority for us here at Berger, and we always like to hear when a guest gets more than they came in for. Don is always willing to go the extra mile, and does a great job making the car buying process as pleasant and stress-free as possible. As sorry as we are that you had a rough time at another dealer, we're glad to welcome you into the Berger Family! We are at your service for all your repair and maintenance needs, and look forward to doing business in the future. Thank you again for the positive review, and enjoy your new truck! -The Berger Team

September 27, 2012

If you are looking to get a car there is no better person to go to than Donnie Bailey. Without Donnie I would not be driving a new car, he went out of his way to get me the best deal. If you need a car and d More

by thommac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 01, 2012 -

Berger Chevrolet, Inc responded

Hello, Thom! Thank you so much for the kind words! Providing an all-around great experience for our guests is one of our top priorities here at Berger, and we're always glad to hear when our guys really hit one out of the park. Donnie is an exceptional example of the sales team we like to keep around here, not just a good salesman, but a good person. We'd like to welcome you to the Berger family, and if there is anything we can do for you, we are at your service. Enjoy your new car! -The Berger Team

September 25, 2012

Donnie's customer service skills are off the chart. He has gone out of his way to find us cars that fit within our budget and still meet or exceed our needs at the time. His friendly attitude and passion More

by manzivino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 25, 2012 -

Berger Chevrolet, Inc responded

Hi There! Thank you so much for the kind words! Excellent service is a top priority here at Berger, and we're always glad to hear when one of our guys really knocks it out of the park. Donnie is a real needle-in-the-haystack in this business, and he is always happy to go above and beyond to make car buying not only painless, but actually pleasurable. Having trust and confidence in your sales consultant isn't always the easiest thing, and we're happy to hear your experience was so positive. Thank you so much for your feedback! Welcome to the Berger Family, and if there is anything that you need, we're at your service. Enjoy your new car! -The Berger Team

September 25, 2012

Donnie Bailey is great, when my mini-van died Donnie was able to help me find not one but two awesome vehicles that matched my work and personal needs quickly AND stayed in my budget! Now I've got a solid w More

by JoeGuerraMusic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 25, 2012 -

Berger Chevrolet, Inc responded

Hi Joe! Thank you so much for the kind words! Excellent service is top priority for us here at Berger, and we're always happy to hear when a guest has a great experience. Donnie is downright awesome, and is always happy to go above and beyond to provide the best service possible, even if that means thinking outside the box to get the job done. We're glad you found exactly what you were looking for! Thank you for the great feedback, and if there is anything we can do, we're at your service. Enjoy your new cars! -The Berger Team

September 24, 2012

Donnie is not only looking for a quick buck to make but he really cares about his c ustumers and get them in the car they want. He goes above and beyond not like any other car salesman. I will only buy a More

by Littleones0305
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 25, 2012 -

Berger Chevrolet, Inc responded

Hi there! Thank you so much for the kind words! Excellent service is priority #1 for us here at Berger, and we're always happy to hear when one of our guys knocks it out of the park. Donnie is one of the best, and always happy to go above and beyond to make the car buying process not only painless, but actually enjoyable. We're glad to hear your positive feedback! Welcome to the Berger Family, and if there's anything that you need, we are at your service. Enjoy your new car! -The Berger Family

September 22, 2012

By far the best car buying experience I've ever had. Jim and Alje were very helpful and knowledgeable, and they put both me and my fiancée at ease throughout the whole process. They were able to get us a gr More

by james.larimore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Hensley, Alje
Sep 25, 2012 -

Berger Chevrolet, Inc responded

Hi James! Thank you so much for the kind words! Great service is a major priority for us here at Berger, and we're glad to hear your experience was top notch. Jim and Alje are two of our favorites around here and always go above and beyond, even when it means staying late. We really appreciate the positive feedback, and welcome you to the Berger Family. If you ever need anything, we're at your service. Enjoy your new car! -The Berger Team

September 20, 2012

I have to say my experience at Berger was the BEST dealership experience I have had to date. I have gone to Berger in the past for service work on my truck and always had a good experience with the Se More

by bankerchad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Johns, DJ Selby, Robin Leet, Cathy Hubbard
Sep 25, 2012 -

Berger Chevrolet, Inc responded

Hi Chad! Thank you so much for the kind words! Excellent service is a top priority for us here at Berger, and we're always glad to hear about great experiences. Don and Cathy are both dedicated to getting you the best car for the best deal, and the Service Department excels at speedy, professional service. We appreciate your positive feedback, and are happy to hear your experience was a great one. If you ever need anything, we're at your service. Welcome to the Berger Family, and enjoy your new truck!

September 07, 2012

I went to Berger because they had a large selection of Equinox on the lot to pick from. I'm very happy with my purchase. Kairee Haley was very nice and made my expirence a pleasent one. More

by annajourden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kairee Haley
Sep 25, 2012 -

Berger Chevrolet, Inc responded

Hi Anna! Thank you for the kind words! Excellent customer care is our top priority here at Berger, and we always appreciate hearing about good experiences. Kairee is dedicated to go above and beyond to provide great service, and we're glad to hear she made your buying experience a pleasant one. Thanks again for the positive feedback, and welcome to the Berger Family. Enjoy your new Equinox! -The Berger Team

September 06, 2012

I greatly enjoyed the friendly and informative assistance that I was provided with at berger. They found me the kind of car I wanted and we're able to fit it into a price range that I could afford. Not only More

by Thedrock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kairee haley
Sep 07, 2012 -

Berger Chevrolet, Inc responded

Hello, Thank you for the kind words! We appreciate your feedback, and are glad to hear your experience was top notch. Kairee is great at getting people exactly what they're looking for, and we're happy we could get you the perfect car for the best price. Thanks again for the positive review, and if there is anything we can do for you, we're right around the corner! -The Berger Team

September 06, 2012

The whole process from getting my old car taken care of (totaled out) to helping me choose and finance a new car was all fantastic! Everyone went above and beyond to be sure I was well taken care of! Tha More

by KatieAnne111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kairee Haley
Sep 07, 2012 -

Berger Chevrolet, Inc responded

Hello Katie! Thank you for the kind words! We're always glad to hear when experiences exceed expectation. Mike and the guys work very hard to make sure every guest leaves happy, even if it means going above and beyond the normal call. Thanks again for the nice feedback, and should you ever need anything, we're right around the corner. We hope you're loving your new car! -The Berger Team

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