
Berger Chevrolet, Inc
Grand Rapids, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Recently had a very bad experience with another Chevy Dealership and have been looking for a Chevy truck for several months. Donald Johns was recommended to us and we emailed him with what we were looki Dealership and have been looking for a Chevy truck for several months. Donald Johns was recommended to us and we emailed him with what we were looking for in a truck. His response time was wonderful and when we went there to look at a couple of vehicles, he was seriously one of the nicest sales people I have ever met and found us the vehicle we have been looking for. His follow through has been remarkable and truly appreciate this. I would definately go back to Berger in the future. More
If you are looking to get a car there is no better person to go to than Donnie Bailey. Without Donnie I would not be driving a new car, he went out of his way to get me the best deal. If you need a car and d to go to than Donnie Bailey. Without Donnie I would not be driving a new car, he went out of his way to get me the best deal. If you need a car and don't go to Donnie to check on his best deal for you than you are going to pay to much. More
Donnie's customer service skills are off the chart. He has gone out of his way to find us cars that fit within our budget and still meet or exceed our needs at the time. His friendly attitude and passion has gone out of his way to find us cars that fit within our budget and still meet or exceed our needs at the time. His friendly attitude and passion for wanting to do things right make him a perfect fit for my family and friends that I refer to him. He is the only car salesman that I can say that I truly trust. More
Donnie Bailey is great, when my mini-van died Donnie was able to help me find not one but two awesome vehicles that matched my work and personal needs quickly AND stayed in my budget! Now I've got a solid w able to help me find not one but two awesome vehicles that matched my work and personal needs quickly AND stayed in my budget! Now I've got a solid work van and a nice little gas saver to drive around town in. This was also my first time to take out a loan on a car, and Donnie did a great job guiding me through that process and helped me get a better loan than I thought was possible. Thanks Donnie and Berger Chevy! More
Donnie is not only looking for a quick buck to make but he really cares about his c ustumers and get them in the car they want. He goes above and beyond not like any other car salesman. I will only buy a he really cares about his c ustumers and get them in the car they want. He goes above and beyond not like any other car salesman. I will only buy a vehicle from Donnie.. i refer all my friends and family to him...cant wait to do more business with him.. :) More
By far the best car buying experience I've ever had. Jim and Alje were very helpful and knowledgeable, and they put both me and my fiancée at ease throughout the whole process. They were able to get us a gr and Alje were very helpful and knowledgeable, and they put both me and my fiancée at ease throughout the whole process. They were able to get us a great deal on our 2007 Grand Prix, and they even stayed late so that we could take the car home that night. Overall it was a great experience that I would recommend to anyone! More
I have to say my experience at Berger was the BEST dealership experience I have had to date. I have gone to Berger in the past for service work on my truck and always had a good experience with the Se dealership experience I have had to date. I have gone to Berger in the past for service work on my truck and always had a good experience with the Service Department. Now I was in the market for another truck to accommodate my growing family and I didn't even really consider Berger at first. I started by looking on-line and found a truck that I was potentially interested in. I got an immediate email from Robin asking how she could help. A few minutes later I got a phone call from Don explaining the truck I was looking at was sold the night before but he assured me that he had other trucks in stock that would fit my needs. Since I had a half day, I had planned to shop several dealership in town. So I first stopped in at Berger and met with Don. He was extremely professional and courteous. He showed me several used trucks that might fit my needs. He even checked to see once if buying a new truck would have made more sense for me. Through the entire process Don was very up-front and honest with his advise. I ended up settling on a used Silverado. Even through the negotiating process there was a level of service that I had not experienced in my previous dealing with other dealerships. Even the paperwork process was enjoyable, thanks to Cathy. I am very pleased to have worked with Berger and the employees I dealt with there. I would highly recommend them without hesitation! Keep up the great work! More
I went to Berger because they had a large selection of Equinox on the lot to pick from. I'm very happy with my purchase. Kairee Haley was very nice and made my expirence a pleasent one. Equinox on the lot to pick from. I'm very happy with my purchase. Kairee Haley was very nice and made my expirence a pleasent one. More
I greatly enjoyed the friendly and informative assistance that I was provided with at berger. They found me the kind of car I wanted and we're able to fit it into a price range that I could afford. Not only that I was provided with at berger. They found me the kind of car I wanted and we're able to fit it into a price range that I could afford. Not only that but they were very generous with the amount of money they gave me for my trade in. Karrie was very friendly and followed up with me to make sure that everything was going great with my new car. More
The whole process from getting my old car taken care of (totaled out) to helping me choose and finance a new car was all fantastic! Everyone went above and beyond to be sure I was well taken care of! Tha (totaled out) to helping me choose and finance a new car was all fantastic! Everyone went above and beyond to be sure I was well taken care of! Thanks to everyone! More