
Berger Chevrolet, Inc
Grand Rapids, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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New truck Easy to work with and very helpful. Did everything possible to get me the best deal. I would go back and reference friends and family to this dealersh Easy to work with and very helpful. Did everything possible to get me the best deal. I would go back and reference friends and family to this dealership and it’s employees. More
Excellent Service and quick response Brought my truck in for an oil change and tire rotation. Also had 2 warranty questions and needed a new tire quote. Darin was able to get the warra Brought my truck in for an oil change and tire rotation. Also had 2 warranty questions and needed a new tire quote. Darin was able to get the warranty inspections and tire quote while the oil change was done. Appreciate the friendly quick service and very nice waiting area. More
very friendly the agent i worked with was very kind and helpful and they took me in ahead of scheduled appt. and got me out back on the r0o0ad in a 1/2 hour the agent i worked with was very kind and helpful and they took me in ahead of scheduled appt. and got me out back on the r0o0ad in a 1/2 hour More
Oil change without prior appointment Quick, professional, courteous. I live in Fennville and was traveling to Detroit for the day. I noticed I was due for service so I dropped in to Berge Quick, professional, courteous. I live in Fennville and was traveling to Detroit for the day. I noticed I was due for service so I dropped in to Berger's Express Lane. I was in and out in about 15 minutes, reading the paper while in the car the entire time. WBK More
Customer Centered—Service Driven Berger Chevrolet deserves a five star rating because they are customer centered and service driven. Darrell Pike, my sales assistant provided EXCELLEN Berger Chevrolet deserves a five star rating because they are customer centered and service driven. Darrell Pike, my sales assistant provided EXCELLENT customer service, meeting my requirements leading me to lease the vehicle I dreamed about! Thanks Darrell! Thanks Berger! More
NEVER AGAIN I have been lied to directly to my face at this dealership. Told me I had no holes in my tire and they couldn't find it. That they checked it thorough I have been lied to directly to my face at this dealership. Told me I had no holes in my tire and they couldn't find it. That they checked it thoroughly. I picked it up and there was only 15 psi in my tire. Manager ADMITTED when confronted that they had not checked it. They gave me two oil changes in exchange. Then during an oil change they said that I need to have cabin air filter changed. 20 minutes later they told me they don't have any in stock. So they could not perform the service. Finally my vehicle needed service. Took 2.5 days to change spark plugs. That in addition to charging me for a rental car. When I finally was able to pick up my car. It took over an hour for me to pick up vehicle. This was the final straw, I will not be back and would reccomend people seek alternative dealerships. Stay away from Berger. Al Duncan was the mechanic and he was the only person I enjoyed communicating with. He was respectful friendly and knew what he was talking about. HE did service my vehicle. He was prompt in returning calls. That is the only positive thing I can say. More
Car repair The problem with the car was quickly determined and fixed. The car was ready when promised and for the price quoted. We were very satisfied. Al Du The problem with the car was quickly determined and fixed. The car was ready when promised and for the price quoted. We were very satisfied. Al Duncan did a great job. More
New Lease. I came in to see about getting out of my previous lease early. Eugene was fantastic and did everything he could to get me into my desired vehicle at a I came in to see about getting out of my previous lease early. Eugene was fantastic and did everything he could to get me into my desired vehicle at a price that I was confirtable with. More
Four Cars in Two Years Incredible and no pressure selling as we purchased our forth car from Brian Isch and the Berger Team, plus referred in-laws and son’s GF. Incredible and no pressure selling as we purchased our forth car from Brian Isch and the Berger Team, plus referred in-laws and son’s GF. More
Awesome, Mike Nelson was great ! I will share a very positive experience at a dealership with anyone. Everyone was kind and anxious to help you with your purchase and willing to help I will share a very positive experience at a dealership with anyone. Everyone was kind and anxious to help you with your purchase and willing to help in any way. More