Berger Chevrolet, Inc
Grand Rapids, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Very good car shopping experience. Duane was very helpful with my car shopping experience. He made it easy and stress free. I highly recommend him when you consider buying a vehicle! Duane was very helpful with my car shopping experience. He made it easy and stress free. I highly recommend him when you consider buying a vehicle! More
Class act! Helpful service done quickly. Given a loner but was home & got a call it was done quite quickly. It had been for a recall for "gas" in the rear brea Helpful service done quickly. Given a loner but was home & got a call it was done quite quickly. It had been for a recall for "gas" in the rear break lines. Enjoying our new car! More
Wheel bearing replacement Customer service agents made the process pain free for my wife to bring the vehicle in for service, get a shuttle to a nearby store, and come back whe Customer service agents made the process pain free for my wife to bring the vehicle in for service, get a shuttle to a nearby store, and come back when service was finished. More
Leasing a Truck Great timely service and great deal. I worked with Heather. She did all the upfront paperwork with me on line. When I got the dealership all I had to Great timely service and great deal. I worked with Heather. She did all the upfront paperwork with me on line. When I got the dealership all I had to do was sign papers change some things out of the trade in vehicle to the new one and I was on my way. Heather was great. She explained all the new features, paired my phone, and helped set up the Chevy app. Berger is a first class dealership and all the folks there are friendly and knowledgeable. I highly recommend Berger. One of the best dealerships I have ever worked with. More
funny sound coming from my cars front end Great people easy to deal with Adam takes the time to listen to your problems and helps solve the them, if he cant he gets someone else involved Great people easy to deal with Adam takes the time to listen to your problems and helps solve the them, if he cant he gets someone else involved More
brake and steering issues They did a fast and efficient job on the steering and brakes. They also did an alignment and some ac work. No charge for the brake inspection. We wil They did a fast and efficient job on the steering and brakes. They also did an alignment and some ac work. No charge for the brake inspection. We will be back. More
Very respectful people My car has been running very well when I give an description Of what’s wrong they fix the problem with out any questions thanks guys My car has been running very well when I give an description Of what’s wrong they fix the problem with out any questions thanks guys More
Service The customer service was great and everyone makes sure you are being helped when you walk up to the door. It was an great sales experience. The customer service was great and everyone makes sure you are being helped when you walk up to the door. It was an great sales experience. More
Great experience overall! Corey was very helpful the whole time with us. He was very understanding and flexible with what we wanted we got a very low mileage car for a great d Corey was very helpful the whole time with us. He was very understanding and flexible with what we wanted we got a very low mileage car for a great deal! I would recommend Berger everytime! Very happy! More
Too expensive I brought my car in after the check engine light came on. I was told it was the Catalytic Converter and it would cost almost $2000 since that part was I brought my car in after the check engine light came on. I was told it was the Catalytic Converter and it would cost almost $2000 since that part wasn’t under warranty. After calling a trusted mechanic he told me it would cost $800 installed and then said unless the car wasn’t functioning properly I didn’t even need it replaced yet. I know dealerships cost more but that is absurd and the fact that I had to pay $114 just to get it inspected to see what’s wrong is crazy. The man I worked with however was friendly and kind. But the prices will keep me from coming back. More