Berger Chevrolet, Inc
Grand Rapids, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Had a oil change and tire rotation. I went in for a tire rotation and oil change. They did a few other maintenance issues. I was very pleased with the service I received. I went in for a tire rotation and oil change. They did a few other maintenance issues. I was very pleased with the service I received. More
Best Dealership in Grand rapids I had the best sales person you could ever have. Took time with us did not rush us into any vehicle we did not want. Explained all the features and I had the best sales person you could ever have. Took time with us did not rush us into any vehicle we did not want. Explained all the features and advantages on the SUV we choose to lease. Also bought our truck that we leased from another dealership and had to not add any more cash for early turn in on my truck. Heather was the best salesperson I have ever felt like I was a person and not just another person coming in to buy a truck and be done with. Ask for Heather you will not regret it to help you. I know I don't and hope she is there for years to come..... We were not even thinking about upgrading at the time we were there to ask some questions about a couple of SUV to see what we wanted to do when the lease on our truck was up next June. l Thanks Heather. More
Awesome I stopped in to get information basically but left leasing a new vehicle... My experience was awesome and could not have asked for a better person to I stopped in to get information basically but left leasing a new vehicle... My experience was awesome and could not have asked for a better person to work with... He took very good care of me and made sure to explain and answer every question I had! Thanks Again for a great experience! More
Car service repair This location was amazing, I brought my cruze in because it had a few things going on. They research to see if it was still under warranty, and got it This location was amazing, I brought my cruze in because it had a few things going on. They research to see if it was still under warranty, and got it all done by 2 pm that day! Larry, a driver was kind and brought me to work right away so I wouldn’t be late. Dustin, the service associate ensured me that my car is 100% safe and was very personable. More
Oil Change & Tire Rotation Service is always expecting me for my appointments. No wait time to check in, they are right on top of things. The accomodating waiting room with fre Service is always expecting me for my appointments. No wait time to check in, they are right on top of things. The accomodating waiting room with free coffee and water are great too. Mark Bivins always greets me with a smile and is great to deal with. Thanks again! More
New Lease I will always purchase Chevrolet, Dawn is one of nixes and sweetest person. Berger Chevrolet is where I will always get my vehicles from, it is a good I will always purchase Chevrolet, Dawn is one of nixes and sweetest person. Berger Chevrolet is where I will always get my vehicles from, it is a good dealership to work with. Thank you More
Service on Recall Mark helped out a lot on the service on my recall. Was very knowledgeable and kept me in the loop with everything single thing happening with my car. Mark helped out a lot on the service on my recall. Was very knowledgeable and kept me in the loop with everything single thing happening with my car. Wouldn’t want to work with anyone but him. More
Quick exchange We arrived at this dealership the last day of the month, during early evening. The salesman was quite helpful, even though the dealership was very b We arrived at this dealership the last day of the month, during early evening. The salesman was quite helpful, even though the dealership was very busy. We had looked on-line to find the car we wanted, and he found it, and got it prepped, etc. The finance person was awesome! We had questions which she answered with humor and expertise even though it was so late - past 9;00 pm. More
GLAD TO BE ABLE TO BUY ANOTHER EQUINOX. THIS IS THE 4TH I CAME LATER IN THE EVENING AROUND 6:30PM, SO WE WERE LIMITED IN TIME FOR THE TOTAL SALE. BETH WAS VERY KNOWLEDGEABLE AND FAST IN HELPING ME WITH W I CAME LATER IN THE EVENING AROUND 6:30PM, SO WE WERE LIMITED IN TIME FOR THE TOTAL SALE. BETH WAS VERY KNOWLEDGEABLE AND FAST IN HELPING ME WITH WHAT I WAS LOOKING FOR AND OFFERING ME THE BEST POSSIBLE OPTIONS TO STAY WITH BERGER AND NOT GO ELSEWHERE FOR MY EQUINOX. I DID HAVE SOME QUESTIONS WITH THE FINANCE DEPT. IN CLOSING THAT I DID NOT UNDERSTAND BUT LEFT FEELING SATISFIED BUT STILL WITH SOME QUESTIONS ON MY MIND.. I HAVE AN INTERIOR PROTECTION PACKAGE FOR $200 THAT IS AN OPTION ON MY PKG. THAT I PAID FOR. I AM NOT SURE WHAT THIS COVERS OR INVOLVES. IT WAS "NOT" DISCUSSED WITH ME WHEN CLOSING. I WAS ABLE TO USE MY GM EMPLOYEE DISCOUNT AND THE 3500 OFFERED IN SEPT. ON THIS SALE. MY LEASE PAYMENT PER MONTH IS STILL AFFORDABLE AND WITHIN MY BUDGET. THE PAPERWORK IS SOMETIMES HARD FOR ME TO TAKE IT ALL IN, BUT I WILL BE TAKING THE TIME TO LOOK OVER IT MORE THOROUGHLY. More
Awesome Very friendly and helpful. Took the time to explain what the problem was and is researching another problem we seem to be having. Thank you Very friendly and helpful. Took the time to explain what the problem was and is researching another problem we seem to be having. Thank you More