
Berger Chevrolet, Inc
Grand Rapids, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Over selling on what was "needed" Attempted to add on over $300 in services. Last punch on free oil change card was denied as "it was already used" according to the computer. When a wh Attempted to add on over $300 in services. Last punch on free oil change card was denied as "it was already used" according to the computer. When a wheel alinement was required, the service rep stated that the oil change was going to be thrown in for free. Now I was told that the former service rep either lied, or I misunderstood. Regardless, I will find another place to bring my vehicles More
They took really good care of my Cruze !!! The service was great and they didn’t give up on getting a new Turbo it was a struggle but God help them to make success so I highly recommended this The service was great and they didn’t give up on getting a new Turbo it was a struggle but God help them to make success so I highly recommended this burger! More
Oil change timely service work.. friendly service ..goes the extra mile to make sure all things are done right. Great follow up during service appointment. Alw timely service work.. friendly service ..goes the extra mile to make sure all things are done right. Great follow up during service appointment. Always greets with a smile and a happy personality kind of a guy More
Great, as always! Our service advisor was very helpful. He's always on top of it. Great maintenance recommendations. Our Equinox was done in a timely manner and at a fa Our service advisor was very helpful. He's always on top of it. Great maintenance recommendations. Our Equinox was done in a timely manner and at a fair and reasonable price. More
Lube and tire rotation. Very quick and efficient!!!!!! We got there and within 20 minutes we were told they were finished. Appreciated the friendliness as always. Good peo Very quick and efficient!!!!!! We got there and within 20 minutes we were told they were finished. Appreciated the friendliness as always. Good people We always appreciate the STAFF at Berger. More
New vehicle Got a new Colorado at my price. Betten-Baker in Muskegon could learn a few things from Berger. Brandi was very knowledgeable and hard working. Got a new Colorado at my price. Betten-Baker in Muskegon could learn a few things from Berger. Brandi was very knowledgeable and hard working. More
Exceptional Customer Service I cannot give a rating on the cost of service because I have not done a price comparison. Since purchasing the new from Berger there is no need to sho I cannot give a rating on the cost of service because I have not done a price comparison. Since purchasing the new from Berger there is no need to shop around More
Rewards Thanks for Berger rewards we got free mud flaps and insulation. They even took me to work and picked me up so I could get my vehicle. Thanks Berger yo Thanks for Berger rewards we got free mud flaps and insulation. They even took me to work and picked me up so I could get my vehicle. Thanks Berger you Rock. More
Baaaad costumer service Ended with more issues in my car. They were not willing to fix the problem they created. Had to go back more them 2 times to get it fix Ended with more issues in my car. They were not willing to fix the problem they created. Had to go back more them 2 times to get it fix More
Very knowledgeable staff I stopped in for an oil change , I was served immediately by a pleasant girl who assisted by answering questions and suggestions. If it is like this I stopped in for an oil change , I was served immediately by a pleasant girl who assisted by answering questions and suggestions. If it is like this experience every visit , I’ll definitely return. More