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Berger Chevrolet, Inc

Grand Rapids, MI

4.1
1,675 Reviews
Berger Chevrolet is a family-owned and -operated dealership that's proudly served Michigan drivers and the community since 1925. Visit our Chevy dealership in Grand Rapids, MI, for award-winning Chevrolet sales, service and financing you can trust!
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2525 28th St SE

Grand Rapids, MI

49512

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Showing 1,675 reviews

June 30, 2018

Couldn't find any issue Overall they sold a bunch of things that were not even about the issue and the car is still sluggish, ill just drive now....I feel I was ripped off More

by KIMBERLYMCOOK38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adam Havens, Darin Baas
Jul 03, 2018 -

Berger Chevrolet, Inc responded

Hello KIMBERLYMCOOK38. I apologize that you feel that your vehicle issues were not resolved. If there is anything else we can do, please give us a call at 616-949-5200 and ask for our Service Manager, Steve. Thank you and have a great day!

June 30, 2018

👍 Great Beth it was very professional. Explained to us all the process, not only that, it was on my language Spanish . I’ll recommend you services, respect an More

by AVILAA748
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Dykhouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2018

It WAS better at Berger The leasing of my Equinox went very smoothly. Jorge Garcia did a wonderful job. This was my first time leasing a vehicle and they were very helpful in More

by RHENNING0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Naki, Jorge Garcia
June 29, 2018

Oil change Fast reasonable oil change no pushy sales of items not needed. Always a quick pleasant experience when bringing my vehicle in for service. Additional More

by PATRICKSTOUT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeremy Anderson, Joe Christopher, Adam Havens, Johnathan Uredi, Darin Baas
June 29, 2018

Great They did everything they possibly could to help. They were very helpful and explaining exactly what they did how they did it and the reason they did More

by SSCOTT2218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darin Baas
June 29, 2018

New car nerves I was very nervous to purchase a car. Eugene and the entire Berger staff made it easy! Everyone was friendly and helpful! I love my new car! More

by TWQ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugenio Sellaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Ohlman , Greg Naki
June 29, 2018

Mechanic left tools in trunk. Besides the tools issue I came back the next day to have a $10 coupon off applied to the bill for an alignment sold to me. I got some blowback from wh More

by ADAGWELL
Recommend Dealer
Yes
Employees Worked With
Darin Baas
June 29, 2018

My experience at Berger was probably the best experience! My vehicle purchase went smooth. I was not rushed or pressured. Everyone I worked with was very pleasant. I recommend Berger to friends and family. MJ More

by STDIOCTYLAGUY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MJ Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Naki
June 29, 2018

Wonderful experience High was absolutely wonderful and very knowledgeable. He made my buying experience very enjoyable and he tried to get me the best deal possible!! This More

by KELCLOCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jace in Finance, Hugh Collins
June 29, 2018

Remarkable!! Berger Serive is more than a step above the rest. From the time you enter their parking lot everything is a class act. Berger team members are kind, More

by hendrickkaren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan DeGood and Makaila , Joe Christopher
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