Berglund Luxury Roanoke

Great experience It was a reat experience. Tina and Preston we're fantastic to work with. They made the process as painless as possible and worked with us to help us f It was a reat experience. Tina and Preston we're fantastic to work with. They made the process as painless as possible and worked with us to help us find exactly what we were looking for. More

state inspection, oil change, repair-heating control panel Berglund Luxury Roanoke is always efficient and pleasant to work with. The waiting area is comfortable and employees are polite and accommodating. Bre Berglund Luxury Roanoke is always efficient and pleasant to work with. The waiting area is comfortable and employees are polite and accommodating. Brennon is always great to work with. More

Good experience Car diagnosis and service was great. Only reason not 5 stars was it took a week to get the car inside to work on and, they forgot to do my state inspe Car diagnosis and service was great. Only reason not 5 stars was it took a week to get the car inside to work on and, they forgot to do my state inspection as requested. I like the fact they were quick to alert me of other potential issues and schedule a follow on appointment plus, they washed my car and it was sparkling when I picked it up. Tammy is a gem! More

Berglund Volvo Team I have been a Volvo owner of three volvos over the past 25 years in both Virginia Beach and Roanoke. I've always encountered excellent service and a p I have been a Volvo owner of three volvos over the past 25 years in both Virginia Beach and Roanoke. I've always encountered excellent service and a professional team of workers to take care of my service needs. Berglund is an outstanding dealership and Service Team. Tim Riddle, ServicevManager, has always been very professional, helpful, friendly, efficient and gets the job done for me! More

Brennon, service manager was helpful , very informatative The service department worked with me and explained all the work that needed to be done in a language I could understand. They worked with my time co The service department worked with me and explained all the work that needed to be done in a language I could understand. They worked with my time constraint and concerns. They explained what might happen in the future and what I needed to make my car work more efficiently. Brennon addressed my concerns about my continued available warranty, my upcoming maintenance and what was best for my car. I appreciate all the help and understanding Brennon gave to me. My technician I feel was thorough in his finding the problems and figuring out all of the aspects that could have contributed to the cars issues. I am confident that all my needs were met and through the continued and elaborate response to my concerns that I can continue to feel that I made the right choice in selecting my car and this dealership to care for my cars needs. More

very helpful My S550 broke down and was towed to Berglunds. Unfortunately, there were 14 cars ahead of me and by the time my part was installed I was without my ca My S550 broke down and was towed to Berglunds. Unfortunately, there were 14 cars ahead of me and by the time my part was installed I was without my car for a week. But the good news is that it was done right and I aappreciatedKyles help through it all. Looks like I found a dealer for my service! Also kudos to Mark Maderic for his assistance in selling us a C300 for my wife's birthday! More

Great assistance coordinating my repair I had my Rover in for a repair that was covered by my extended warranty and Jeremy, my service advisor, did a great job of coordinating the diagnosis, I had my Rover in for a repair that was covered by my extended warranty and Jeremy, my service advisor, did a great job of coordinating the diagnosis, approval and repair very quickly. More

2019 Inifiniti This is my second vehicle purchased from Berglund Luxury and I have had great sales and service both times. Working the deal was done professionally a This is my second vehicle purchased from Berglund Luxury and I have had great sales and service both times. Working the deal was done professionally and with ease. Barry was a pleasure to work with. Brennen in serivce has also been very pleasant and helpful. More

Excellent salesmanship Bruce Morgan was a delight to work with and he made my car buying experience easy and fun! Mark, in Finance, also made the experience easy and stress Bruce Morgan was a delight to work with and he made my car buying experience easy and fun! Mark, in Finance, also made the experience easy and stress-free. A+ performance by all! More

Great expereince from beginning to end! I recently purchased a car from Berglund Roanoke and had a wonderful experience from beginning to end. Hopefully I will not need another car for a lo I recently purchased a car from Berglund Roanoke and had a wonderful experience from beginning to end. Hopefully I will not need another car for a long time but I will definitely keep Berglund in mind for my next vehicle. Wonderful customer service, very friendly, and professional. Thanks for making the task of purchasing a new car such a delight! I would recommend Berglund Luxury to anyone looking for a new vehicle. More