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Bettenhausen Chrysler Dodge Jeep Ram

Tinley Park, IL

4.9
4,139 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced. Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around. One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people. Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you. We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland! Welcome to the Bettenhausen Family, Michael & Troy Bettenhausen
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8355 W. 159th Street

Tinley Park, IL

60477

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Showing 4,139 reviews

November 24, 2021

Very friendly and accommodating. We liked Dave Martinez a lot and will send my daughter to see him too More

by Wayne Eier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write this great review. It's wonderful to hear that our team was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. Bettenhausen Chrysler Dodge Jeep RAM Team

November 24, 2021

Fair price, Dave Martinez was very informative and wasn’t pushy like a lot of other salesmen on other lots. I will recommend Bettenhausen to my friends and family. More

by Pinkchops
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Hello, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Bettenhausen Chrysler Dodge Jeep RAM Team

November 23, 2021

Dealership service area is nice and clean, very convenient if you don’t have time to schedule oil change appointment you can just walk in and they’ll take care of you. More

by June.lopez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda
Nov 30, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Bettenhausen Chrysler Dodge Jeep RAM Team

November 20, 2021

Great dealership no hidden fees. Gus was upfront and honest with everything! I recommend anyone looking for a Dodge,Jeep or Chrysler product to stop in here and check it out. More

by Kmart0714
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Bettenhausen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Bettenhausen Chrysler Dodge Jeep RAM Team

November 20, 2021

Excellent service and all around great experience. Even took my car early when problem was confirmed. More

by Mrolandjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rico Lopez
Nov 24, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Bettenhausen Chrysler Dodge Jeep RAM Team

November 20, 2021

The staff is friendly, and the service is always great. Communication about maintenance progress is frequent. More

by Cory
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie
Nov 24, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Bettenhausen Chrysler Dodge Jeep RAM Team

November 19, 2021

Fast and friendly service for an quick oil change while I waited in the dealership More

by Matt V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy in service
Nov 24, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Bettenhausen Chrysler Dodge Jeep RAM Team

November 19, 2021

Excellent customer service that has consistently gone above and beyond, making every visit stress free. More

by hardinjamesa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocky Latorre, Amy , both cashiers in the service dept
Nov 24, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Bettenhausen Chrysler Dodge Jeep RAM Team

November 18, 2021

I talked too a service rep over the phone, to schedule an appointment. He was very polite, helpful, and patient. My whole experience was a 10 star! Definitely be back for service. More

by Ctyguy11434
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, can’t remember his name
Nov 23, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Bettenhausen Chrysler Dodge Jeep RAM Team

November 18, 2021

Jackie was extremely professional and courteous. I was very pleased with the service she provided. More

by qsol1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie
Nov 23, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Bettenhausen Chrysler Dodge Jeep RAM Team

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