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Bettenhausen Chrysler Dodge Jeep Ram
Tinley Park, IL
4,155 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced.
Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around.
One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people.
Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you.
We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland!
Welcome to the Bettenhausen Family,
Michael & Troy Bettenhausen
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 4,155 reviews
August 23, 2021
Jeremey treated us very well he answered all our questions and states if we have any questions to call him. He explained features we were unaware of Thanks questions and states if we have any questions to call him. He explained features we were unaware of Thanks More
by CPB54321
Employees Worked With
Jeremey Guimond
August 20, 2021
Charles Johson was the best sales men I've ever dealt with. with. More
by William.moore03
Employees Worked With
August 20, 2021
Clean service area and showroom people working there are friendly and courteous well knowable about the products they have and sell Service area runs like Clockwork fast and on time friendly and courteous well knowable about the products they have and sell Service area runs like Clockwork fast and on time More
by tinman1950
Employees Worked With
Steve Lewis
August 20, 2021
Steve Spangler was my liason. He was awesome. No vacuum last 2 times. Jamie and Charles are great. Coffee so so. Nice atmosphere . my home last 2 times. Jamie and Charles are great. Coffee so so. Nice atmosphere . my home More
by K-Satt
Employees Worked With
Other Employees :
Steve Spangler was awesome. Ill take him as my personal liaso anytime.
August 19, 2021
Every time I go in, whether it be for an oil change or to buy a new car, I'm met with a smiling face and the BEST customer service around. Amanda went above and beyond to make sure I got what I needed, for t buy a new car, I'm met with a smiling face and the BEST customer service around. Amanda went above and beyond to make sure I got what I needed, for the best price. I went into the dealership with an oil change coupon from Jeep and she showed me Bettenhausen's oil change packages instead, which ended up saving me a ton of money since I needed my tires rotated as well. 10/10 will always go back! More
by Shane Lucas
Employees Worked With
Amanda
August 19, 2021
Michael Kass was amazing throughout the process. COVID has define disrupted the availability of new vehicles but Mike made the process easy and painless. He was able to help me purchase the vehicle I want has define disrupted the availability of new vehicles but Mike made the process easy and painless. He was able to help me purchase the vehicle I wanted in the color I wanted with the options I wanted. I never felt pushed or forced to make a decision. During the long wait for the vehicle to arrive he provided routine updates on the status of the vehicle and what to expect. Andrea Welsh was also very helpful and understanding when I stopped in and Mike was helping another guest. When the vehicle did arrive he ensured it was prepped and stayed late to ensure I understood all of the technology features. The tablet he was using made it very easy to grasp the concepts. I could not recommend Mike and the team at Bettenhausen more. I am watching other friends rant on Facebook about their sleazy car buying experiences elsewhere and continue to sing Bettenhausen’s praises. More
by Ryan
August 18, 2021
Charles was a big help in selecting my vehicle.I would Charles was a big help in selecting my vehicle. I would recommend Charles as sales person any time.. it was not a painful process at all. Charles was a big help in selecting my vehicle. I would recommend Charles as sales person any time.. it was not a painful process at all. More
by taylormaurice51
Employees Worked With
August 16, 2021
This dealership is ridiculous. My car on kbb (an 05 Jeep Wrangler unlimited) is 13000. This dude tells me he will give me 8000 for it because it’s an older car. At a jeep dealership I’d expect you to unders Wrangler unlimited) is 13000. This dude tells me he will give me 8000 for it because it’s an older car. At a jeep dealership I’d expect you to understand what your cars are worth. I could put my car on Facebook marketplace and have it sold for 14000 in a week. And i wanted an even swap for an 09 charger that has a kbb of 12500. Not mad about the not dealing even I understand but to offer 8000, what a joke. More
by D hull
Employees Worked With
Rubio sales manager
August 16, 2021
Polite explain in detail items needed Calls and texts Polite explain in detail items needed Calls and texts keeping me informed on progress and any other items that might come up. Th Ed billing is ea Polite explain in detail items needed Calls and texts keeping me informed on progress and any other items that might come up. Th Ed billing is easy to understand More
by Kuc42554
Employees Worked With
Dan g
