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Bettenhausen Chrysler Dodge Jeep Ram

Tinley Park, IL

4.9
4,163 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced. Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around. One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people. Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you. We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland! Welcome to the Bettenhausen Family, Michael & Troy Bettenhausen
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8355 W. 159th Street

Tinley Park, IL

60477

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Showing 4,163 reviews

July 18, 2021

Steve was great to work with and I am very happy with my Jeep compass.Steve made everything so easy and found me a car that I am very happy with! More

by Meriley82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Callan
Jul 21, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

We are happy to hear your time spent with Steve was pleasant. Congratulations on your new Jeep Compass! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Bettenhausen Chrysler Dodge Jeep RAM Team

July 18, 2021

Very good selection of vehicles to choose from in type and colors. Staff is terrific and very helpful to find what your looking for and options More

by Dylan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pattenaude
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Bettenhausen Chrysler Dodge Jeep RAM Team

July 17, 2021

Dealing with Hamza was one of the best things happen to me while I’m shopping for a car very good experience . He explained everything and made it so easy for me. I will say I was very happy when i walked More

by Masoods
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamzeh El Qawasmi
Jul 21, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Hamza was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Bettenhausen Chrysler Dodge Jeep RAM Team

July 17, 2021

I live closer to Jack Phelan in Countryside and I would rather drive all the way to Bettenhausen for any kind service. The service team is absolutely amazing and I would never go back to Jack Phelan. More

by RobbyBronco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lewis
Jul 21, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Robby, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Bettenhausen Chrysler Dodge Jeep RAM Team

July 17, 2021

Jackie the service advisor is the best. She keeps you informed of how the work is progressing and she is very knowledgeable about servicing vehicles. She makes suggestions about what needs to be done on More

by ray k
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Altieri, Steve Callan
Jul 21, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Ray, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Jackie does for Bettenhausen Chrysler Dodge Jeep RAM and our customers. Hope to see you again soon! Bettenhausen Chrysler Dodge Jeep RAM Team

Jul 22, 2021 -

ray k responded

Jackie has been a pleasant surprise at Bettenhausen. We are new to Bettenhausen CDJR and have been impressed with the quality of personnel at Bettenhausen. She deserves a gold star!!

July 17, 2021

Great experience Did not have an appointment but work requested was completed in a timely manner. Would recommend to others. All staff was helpful and courteous. More

by cathie_westberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy in Service
Jul 21, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Cathie, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Bettenhausen Chrysler Dodge Jeep RAM Team

July 17, 2021

Experience was great. They always take care of me when I service our vehicles there. Service was quick and everything was explained clearly. I highly recommend. More

by Moyer1223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy
Jul 21, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Bettenhausen Chrysler Dodge Jeep RAM Team

July 16, 2021

Amy was fantastic. She was helpful with what we came in for, routine maintenance. And let us know about a recall for our vehicle. She complemented our truck and had the service done in less than our quote More

by Alykat489
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy service department
Jul 21, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thanks for your outstanding review! We're very happy to hear that Amy was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Bettenhausen Chrysler Dodge Jeep RAM Team

July 15, 2021

Great Service and personnel. Have never had a problem at Bettenhausen. Location good. Facility clean and comfortable. Very customer oriented to insure a great experience. More

by jtgpfs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Jul 20, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Bettenhausen Chrysler Dodge Jeep RAM Team

July 15, 2021

Danielle my sales lady was great. Found a vehicle in my price range , was polite we had a emergency in greenbay a family member was hospitalized, our truck was not ready . She let us use a loaner to More

by ceenyeddie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Papaleo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Welsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Schramm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paris
Jul 19, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Bettenhausen Chrysler Dodge Jeep RAM Team

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